Crispin Abuto

Dynamic and results-driven revenue collection, recoveries and accounts management individual with adequate skills and experience in revenue growth and development. Demonstrated success in identifying new opportunities, strategic planning and driving revenue growth. In-depth at decisions and risk analysis, reporting and strategic planning.

Assistant Credit Control and Debt management - Kenafric Industries Limited

(2024-01)

• Monitoring customer portfolios and accounts for overdue payments and follow up on unpaid invoices on SAP.
• Implementing strategies to reduce outstanding debts and reduce DSO risks to increase cash flow.
• Negotiate payment terms and schedules with customers when necessary by maintaining accurate and up-to-date records of customer accounts.
• Process, allocate and align receivables to customer accounts.
• Verify the creditworthiness of new customers, perform credit checks and award credit scores to the new and existing customers.
• Ensure adherence and compliance to the company's credit policies and credit standard procedures.
• Manage the filing and organization of credit control documentation.
• Assist in the preparation of reminder letters, legal notices, discrepancies and process customer checks.
• Monitor customer credit limits, credit scores and flag potential risks.
• Customer account reconciliation's and compliances with finance department
• Help with reconciling accounts receivable at weekly and month-ends and creating reports.

Assistant Credit Control and Debt management - Kenafric Industries Limited

(2024-01)

Key Achievements

• Timely collection which up scaled revenue growth and cash flow.
• Daily collection of at least KSH5m through negotiations and understanding customers.
• Introduced customer credit score and credit limit.
• Introduced waivers on overdue dead long time debts that has increased collection pushing company revenue sustainability

Accounts management and Debt Collection - Wasoko Limited - Kenya, Nairobi

(2023-01 - 2024-12)

• Assist in managing credit limits and terms based on the company's credit policies.
• Regularly review and co align outstanding accounts, update and monitor status in the system.
• Reinforced legal actions to settle credit disputes
• Negotiated overdue dead debts and negotiated terms of settlement that significantly increased company revenue.
• Managed client debts, ensuring high client satisfaction and retention.
• Provided regular reports on company development graph, clients credit performance graph and reporting client feedback.
• Strategic collection plans, developing and implementing new strategies aligned with company credit revenue goals.
• Customer accounts management, Setup new customer accounts in the system, ensuring accurate details are keyed.

Accounts management and Debt Collection - Wasoko Limited - Kenya, Nairobi

(2023-01 - 2024-12)

Key Achievements

• Ensured timely collection which up scaled revenue growth.
• Effectively managed overdue long term debts that increased company revenue sustainability.
• Ensured in time collection which increased company revenue growth.

Credit Collection and Account Recoveries - Collection Africa Limited - Nairobi

(2019-01 - 2023-12)

• Reviewed and managed company debt records, advising on payment options and methods.
• Collaboration: worked closely with the head of collections and finance team to resolve client debt issues and unresolved credit related conflicts.
• Revenue Targets: Ensured daily, weekly, monthly and quarterly revenue targets are achieved within agreed company timeline.
• Track key metrics such as overdue balances, days sales outstanding (DSO), and collection success rates
• Reduced Days Sales Outstanding (DSO) cycle, improving cash flow.
• Built effective business partnerships with clients, enhancing better payment trends.
• Majorly on cooperate, commercial and Fintech mode of collections.

Credit Collection and Account Recoveries - Collection Africa Limited - Nairobi

(2019-01 - 2023-12)

Key Achievements

• Increased collection revenue by 20%, boosting annual revenue.
• Reduced DSO from 30 days to 2 weeks, 90 days to 60 days, and 120 days to 90 days.
• Established better business relationships with Equity Easy loans, Zenka, KCB loans, M-Shwari, stanbic loan

Business Development Personnel - J Squared Solutions Limited - Tanzania

(2017-01 - 2019-12)

• Identified and acquired new clients through various marketing techniques.
• Developed and implemented sales strategies, meeting and accomplishing revenue targets.
• Conducted market research to identify trends, customer needs, and competitive activities.
• Compliance: ensured that all necessary activities comply with relevant laws and regulations.
• Revenue targets: Ensured adequate revenue goals are achieved within the drawn strategies and stipulated standards.
• Recruit and hired the force team while project managing campaigns on board

Business Development Personnel - J Squared Solutions Limited - Tanzania

(2017-01 - 2019-12)

Key Achievements

• Built strong stakeholder relationships, advancing organizational mission and impact.
• Managed development budget effectively, maximizing impact and sustainability.
• Provided regular reports on fundraising progress and donor engagement, enabling continuous improvement.
• Sales strategies and targets: managed to surpass my targets in the first quota during my involvement.

Business Development Personnel - Visual Storm - Tanzania

(2013-01 - 2017-12)

• Developed project plans, timelines, and managed resources to achieve project goals.
• Extensively coordinated with stakeholders: coordinated and communicated with project updates, progress, addressing stakeholders concerns and aligning stakeholders with project goals and objectives
• Assembled and led project teams, providing guidance and support.
• Managed project risks, tracked progress, and communicated updates to stakeholders.

Business Development Personnel - Visual Storm - Tanzania

(2013-01 - 2017-12)

Key Achievements

• Managed telecommunication projects, including the erection of telephone boosters for major companies.
• Project-managed the construction of significant infrastructure projects like Tanzania Investment Bank branches, Tigo customer service centers and Kabuku Mangoes Refrigeration Plant.

Bachelor's Degree - Business Computing and Information Management - Ndejje University

Advanced Learning Level - Lugazi Mixed Secondary School

O-Level - Kisumu Boys' High School