David Og

To secure a challenging career opportunity that fosters professional growth, allows for skill development, and enables me to contribute innovatively and efficiently to an organization's success, ultimately benefiting both the company and society.

System Administrator - D.LIGHT SOLAR COMPANY

(2025-01)

Internship

• Performed hardware and software installations, managed networks and servers.
• Implemented access controls and monitored system security.
• Monitored system performance, troubleshot issues, and provided user support.
• Documented processes and trained users on new technologies and software.
• Stayed updated with new technologies.

Retention Officer - Silver-Dean Co. Ltd.

(2021-01 - 2025-12)

• Analyzed data and resolved customer service requests.
• Advised on the marketing and development of financial products.
• Implemented new financial reporting systems.
• Participated in high-level client meetings and online new business presentations.
• Onboarded and verified registered customers.

IT Support - Infosys Imagic Ltd

(2019-01 - 2021-12)

• Managed databases.
• Handled sensor, controller, and RFID communication.
• Performed network setup, terminations, and cabling.
• Conducted computer repair and diagnosis.
• Set up CCTV and performed password recovery for line displays and communication.
• Assisted with system analysis, design, and documentation.
• Sorted error logs in web-based and Windows-based software.

IT Attachment - National Hospital and Insurance Fund (NHIF)

(2017-06 - 2017-09)

• Resolved hardware issues and performed troubleshooting.
• Monitored network performance.
• Assisted with data entry and maintenance.
• Performed routine system backups.
• Quickly adapted to new technologies and software platforms.

General Election Duties - Independent Electoral Boundary Commission (IEBC) Kenya - Kenya

(2017-01 - 2017-12)

• Compiled and verified voter lists from official registration records.
• Requested voter identification at polling stations.
• Obtained signatures and recorded names of voters to prevent unauthorized voting.
• Distributed ballots to voters and answered questions concerning voting procedures.
• Counted valid ballots and prepared official reports of election results.
• Dispatched project reports.

Bachelor - Business Information Technology - Mount Kenya University (2014-01 - 2018-12)

Pre-University - Mount Kenya University (2013-01 - 2013-12)

International General Certificate of Secondary Education (IGCSE) - Mustard Seed International (2009-01 - 2012-12)