David Simiyu

Graphics Designer, IT Support Technician

Talent

Kakamega500 KES/hour0Member since April 4, 2023

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About

Graphic Designer: I am skilled in graphic design; I create visual content using tools like Adobe Creative Suite. My work involves designing logos, advertisements, brochures, and web graphics to enhance brand identity and engage audiences with compelling visuals. Samples are in my portfolio.

Support Technician: I provide technical assistance as an IT support technician. I troubleshoot hardware and software issues, resolve technical problems, and offer guidance to ensure smooth computer and network operations. My expertise ensures that technology systems run efficiently.

Network Architect: I work as a network architect, designing and implementing network infrastructures. I plan data communication networks with a focus on security, scalability, and efficiency. My role is essential for ensuring reliable and secure connectivity.

Writer: I excel in writing across various genres and styles. I produce articles, reports, blogs, fiction, or technical documents. My strong language skills, creativity, and research abilities allow me to convey information effectively and tell compelling stories.

Hardware Maintenance: I specialize in hardware maintenance, where I diagnose and repair computer hardware components. I replace faulty parts and ensure the functionality of computers, servers, and peripherals. My role is critical in keeping hardware systems operational.

Microsoft Packages Proficient: I am proficient in Microsoft packages, including Word, Excel, PowerPoint, and Outlook. I use these tools to create documents, spreadsheets, presentations, and manage emails efficiently. This proficiency is essential in many professional roles, and I leverage it effectively.

Experience

IT SUPPORT TECHNICIAN (05/2022 – 08/2022) at Navakholo Technical and Vacational College – Kakamega

Conducted effective IT support service training for employees, leading to improved operational efficiency.
Provided timely and professional support across hardware and software issues for end users.
Used ticketing systems to effectively prioritize end-user’s issues, minimizing equipment downtime.
Employed speedy diagnosis techniques across software issues, achieving outstanding First Time Resolution Rates
Performed planned preventive maintenance, repairs and technical upgrades for well.

Computer Administrator, Ajira Digital at Navakholo CDF (01/08/2022 – 29/08/2022)

Held a pivotal role as the sole administrator in charge of all computer systems within the Ajira Digital Program at Navakholo Constituency Development Fund.
Played a crucial role in facilitating digital literacy training and empowering community members with essential digital skills.