Credit Officer at Platinum Credit Ltd (2023-11 – 2024-12)
- Marketed and sold loan products to new and existing clients.
- Built and maintained strong relationships with clients and referral partners.
- Prospected and onboarded clients for logbook, salary, and SME loan products.
- Evaluated customer financial information and verified documentation to assess creditworthiness.
- Conducted field visits for client verification, residence confirmation, and business assessment.
- Verified customer details, asset ownership, and guarantor information in the field.
- Collected, validated, and submitted client documentation to support loan approval.
- Prepared accurate field reports and feedback to assist credit approval decisions.
- Handled customer enquiries while ensuring high levels of customer satisfaction.
Sales Agent at My Credit Limited (2024-12 – 2025-03)
- Promoted and sold loan products while meeting daily and monthly sales targets.
- Collaborated with credit and collections teams to ensure smooth loan processing.
- Collected, verified, and processed client documentation for loan approval.
- Educated clients on loan terms, repayment schedules, and basic financial management.
- Maintained regular follow-ups to improve customer retention and trust.
Brand Promoter – Xiaomi (Redmi Store) at Authorised Store (2025-04 – 2025-12)
- Marketed and sold Xiaomi and Redmi smartphones and accessories.
- Educated customers on product specifications, features, pricing, and promotions.
- Assisted customers in selecting products based on their needs and budgets.
- Applied promotional offers and supported in-store marketing campaigns.
- Maintained attractive product displays and ensured product availability and visibility.
- Delivered excellent customer service to drive sales and encourage repeat business.
