Delta Spencer

Am a History International Relations graduate, passionate about service to humanity.Quick to learn ,acquire knowledge easily gets along with people and easily adaptable to new environments.

Administrative Officer - Canaan Group of Companies - Kenya

(2023-01)

• Reviewed and organized 18,000+ agreements, improving documentation accuracy and retrieval efficiency
• Managed 100+ vehicle logbooks across nine companies, coordinating insurance renewals and compliance tracking
• Handled documentation and handover processes for 200+ vehicle users, maintaining accurate records
• Coordinated executive travel logistics including flights, accommodation, and scheduling
• Supported high-level meetings by preparing briefing materials and coordinating logistics
• Managed confidential documents and communications with professionalism and discretion
• Coordinated stakeholder engagements, including international visitors and executive leadership
• Improved booking and document tracking systems, reducing delays in approvals
• Led logistics for corporate events, symposiums, and official engagements

Customer Service Representative - White Path Company Limited - Kenya

(2022-01 - 2023-12)

• Assisted 50+ customers daily while maintaining a high customer satisfaction rate
• Processed transactions with improved accuracy and reduced operational errors
• Enhanced workflow coordination, improving response time and service delivery
• Managed customer inquiries, follow-ups, and complaint resolution professionally
• Improved accuracy of 100,000+ client records for effective reporting and analysis

Industrial Attachment (Public Administration) - County Government of Bungoma - Kenya

(2019-01 - 2020-12)

• Supported organization of 10 public forums to promote citizen engagement and transparency
• Assisted with administrative coordination and public service operations
• Gained experience in government procedures and inter-departmental coordination

Administrative Coordinator (Remote) - Future Den Hub International - Remote

(2025-01)

• Coordinated logistics for a 500+ delegate symposium, ensuring smooth execution
• Organized and supported 7 career development sessions
• Assisted with communication, scheduling, and administrative coordination for remote teams

Bachelor of Arts - History & International Relations - Egerton University (2021-12)