Administrative Officer - Canaan Group of Companies - Kenya
(2023-01)
- Reviewed and organized 18,000+ agreements, improving documentation accuracy and retrieval efficiency
- Managed 100+ vehicle logbooks across nine companies, coordinating insurance renewals and compliance tracking
- Handled documentation and handover processes for 200+ vehicle users, maintaining accurate records
- Coordinated executive travel logistics including flights, accommodation, and scheduling
- Supported high-level meetings by preparing briefing materials and coordinating logistics
- Managed confidential documents and communications with professionalism and discretion
- Coordinated stakeholder engagements, including international visitors and executive leadership
- Improved booking and document tracking systems, reducing delays in approvals
- Led logistics for corporate events, symposiums, and official engagements
Customer Service Representative - White Path Company Limited - Kenya
(2022-01 - 2023-12)
- Assisted 50+ customers daily while maintaining a high customer satisfaction rate
- Processed transactions with improved accuracy and reduced operational errors
- Enhanced workflow coordination, improving response time and service delivery
- Managed customer inquiries, follow-ups, and complaint resolution professionally
- Improved accuracy of 100,000+ client records for effective reporting and analysis
Industrial Attachment (Public Administration) - County Government of Bungoma - Kenya
(2019-01 - 2020-12)
- Supported organization of 10 public forums to promote citizen engagement and transparency
- Assisted with administrative coordination and public service operations
- Gained experience in government procedures and inter-departmental coordination
Administrative Coordinator (Remote) - Future Den Hub International - Remote
(2025-01)
- Coordinated logistics for a 500+ delegate symposium, ensuring smooth execution
- Organized and supported 7 career development sessions
- Assisted with communication, scheduling, and administrative coordination for remote teams
