Freelance Virtual Assistant & Content Specialist - Remote (Independent & Platform-Based Clients) - Remote
(2025-09)
- Provide virtual administrative support including data entry, email management, and document organization
- Conduct in-depth online research, lead generation, and contact list building using LinkedIn and other platforms
- Manage and update data in Google Sheets and Excel for tracking leads, reports, and operational workflows
- Create and edit content using Canva, including social media posts and marketing materials
- Upload and manage website content on WordPress and Wix platforms
- Handle client communication, follow-ups, and inbox organization across Gmail and Outlook
- Perform data validation and quality checks to ensure accuracy and consistency
- Support CRM data entry and maintenance for client sales and marketing processes
Reforestation, Floriculture & Flower Arrangement Specialist - Tatu City - Kiambu County, Kenya
(2024-05 - 2025-08)
- Planted and maintained trees and flowers to support environmental sustainability and landscape development
- Prepared land for development by clearing vegetation and managing site readiness
- Managed floriculture activities including plant replacement, pruning, and arrangement
- Conducted nursery operations including plant propagation and maintenance
- Developed strong attention to detail, consistency, and task discipline in a structured work environment
Virtual Administrative Assistant & Customer Support Professional - Metro Repo - Bloomington, CA (Remote)
(2017-02 - 2023-05)
- Managed recovery assignments and client communications using Webtracker, Recovery Connect, Outlook, and Gmail
- Maintained accurate records in Varepo SaaS and provided real-time updates to clients
- Filed and reviewed reports to ensure compliance with client and industry standards
- Coordinated customer appointments, improving workflow efficiency and reducing delays
- Prepared invoices, financial documents, and reports to support billing processes
- Organized and maintained records in Google Sheets for tracking and compliance
- Edited images and documents to produce client-ready outputs
- Performed quality assurance checks to ensure data accuracy and reliability
Freelance Virtual Assistant & Content Specialist - Remote (Guru, Upwork, Freelancer, Lime Exchange) - Remote
(2011-01 - 2017-02)
- Delivered virtual administrative support, data entry, and research services
- Produced SEO-optimized content, academic writing, and website materials
- Managed WordPress websites including setup, customization, and maintenance
- Conducted market research and created structured analytical reports
- Performed data organization and reporting using Excel
- Translated and localized content (English ↔ Swahili)
- Proofread and edited documents for clarity and accuracy
Virtual Administrative Assistant (SalesForce Database Support) - SkinRich - Victoria, Australia
(2010-10 - 2010-12)
- Entered and managed customer data in Salesforce CRM
- Conducted market research on Australian beauty products
- Assisted in planning marketing schedules and campaign distribution
Software Marketing Executive - Softlink Options Limited - Nairobi, Kenya
(2009-07 - 2010-02)
- Sold CRM, LMS, HR systems, and web solutions to B2B and B2C clients
- Conducted product demonstrations and client training sessions
- Generated leads through cold calling, networking, and referrals
- Drafted proposals, negotiated contracts, and closed sales deals
- Awarded Best Employee of the Year (2009) for performance
