Dennis Ennis
Professional Waiter/Bartender/Housekeeper
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About
Hotel waiter with over two years’ experience providing excellent services to customers in a dynamic work environment. Solid communication skills,
good interpersonal skills and fast in resolving customer complaints with excellent problem-solving skills
Experience
Head Waiter
Hotel Troy ltd
●Speaking with guests, patrons or staff using a clear, professional, and respectful language at all times.
● Overseeing all the activities in the dining room/restaurant/lounge.
● Supervising restaurant staff.
● Getting feedback from guests or patrons in order to ensure satisfaction with both food and service.
● Assessing customer complaints, enquiries and recommendations,
always striving to provide a better service.
● Assisting on administrative operations.
Education
Certificate in Catering and Accommodation Operations
NIBS technical college
Credit
Kenya Certificate of Secondary Education
Iiyuni high school
Kenya Certificate of Primary Education
Our lady of peace primary school
