Dennis Muna

Results-driven Sales Representative with several years of experience in sales, customer relationship management, brand promotion, and field marketing. Proven ability to identify customer needs, build long-term client relationships, achieve sales targets, and increase product visibility. Strong communication, negotiation, and problem-solving skills combined with experience in inventory management, customer service, and market development.

Sales Representative at Gamaag Agencies (2019-01 – 2023-12)

• Promoted and sold products to retail and wholesale customers.
• Consistently worked toward achieving and exceeding sales targets.
• Developed and maintained strong customer relationships.
• Conducted market visits and identified new business opportunities.
• Managed customer accounts, orders, and product deliveries.
• Resolved customer concerns and ensured high customer satisfaction.

Brand Ambassador at London Distillers Kenya (2020-01)

• Represented company brands during promotions and activations.
• Educated customers on product features and benefits.
• Increased brand awareness through direct customer engagement.
• Supported sales campaigns and product launches.

Barista at Kiyoyo Restaurant (2025-01 – 2026-12)

• Delivered excellent customer service and upsold beverages.
• Managed stock and maintained product quality standards.

Mixologist (2026-01)

• Prepared beverages while providing exceptional guest service.
• Demonstrated strong interpersonal and sales skills.

Delivery Driver (2018-01 – 2019-12)

• Ensured timely delivery of products and maintained accurate records.

KCPE (2011-12)

KCSE (2015-12)

Certificate in Barista Skills – Nairobi Bar School (2024-12)

Class B Driving License (2025-12)