Derrick Kiprich

I am a professional with extensive experience in the field of operations and logistics, supported by proven outstanding communication and coordination skills.

Driver - Jimcab Services Limited - Kenya

(2025-07)

Providing reliable and safe driving services.

• Making sure all required documents such as insurance, vehicle registration, vehicle logs, among other documents are valid and available in the vehicles
• Making sure important vehicle supplies such as first aid kits and necessary spare parts are available in the assigned vehicle
• Ensuring timely, accurate and correct reporting of any incidents
• Coordinating schedules and ensuring proper and timely communication with customers and addressing any job-related requirements
• Delivery of special and urgent correspondence documents and packages
• Assisting in various administrative tasks such as data entry

Driver and personal assistant - Expatriate

(2013-09 - 2021-04)

• Supervised and supported team members in recording of daily job activities
• Coordinated schedules and conducted visits to ensure job completion and record of standards
• Ensured timely communication with customers while gathering important feedback to ensure improvements
• Managed labour data and work-in-progress updates, ensuring timely and accurate recording of electronic files
• Monitored purchasing systems and liaised with vendors and negotiated favourable pricing terms
• Reviewed product requirements and recommended purchasing decisions
• Maintained inventory tracking systems and ensured ensuring accurate inventory levels

Operations Associate - Homeland International Security Limited - Kenya

(2009-09 - 2010-02)

• I was responsible for overseeing and managing the entire guard force personnel
• Organized schedules and tasks, ensuring effective implementation
• Conducted visits to incident scenes, investigated incidents, and compiled comprehensive reports
• Assisted in the investigation of claims and ensured accuracy in report findings
• Performed security surveys and recommended appropriate instructions and improvements to enhance safety policy and measures
• Identified potential risks and vulnerabilities and recommended risk mitigation strategies
• Acted as company liaison ensuring smooth communication with clients
• Collaborated with law enforcement agencies in incidents of crime ensuring maintenance of safety for clients
• Ensured timely solutions to meet the company's customer needs and ensured customer satisfaction

Sales Supervisor - DX Max - Kenya

(2001-06 - 2001-10)

• Supervised a sales team, providing guidance, support, and training to improve performance and achieve sales targets
• Developed sales strategies and plans in alignment with company goals, market trends, and customer needs
• Monitored sales activities, including prospecting, lead generation, and customer engagement
• Supported in coaching and mentoring sales team members, conducting performance evaluations, and providing feedback to improve productivity
• Collaborated with cross-functional teams, such as product development so as to align sales efforts with the general company objectives
• Conducted regular sales meetings to communicate targets, review performance metrics, and implement strategies for improvement
• Identified market trends and reviewed customer feedback to make adjustments to sales strategies
• Built and maintained strong customer relationships with the aim of understanding client requirements so as to provide effective solutions
• Prepared and presented sales reports and provided insights to senior management

Volunteer - Kwetu Home of Peace - Kenya

(2001-01 - 2005-12)

• Assisted with providing counseling and guidance to youth residing at the Kwetu Home of Peace, addressing a wide range of personal, social, and emotional issues
• Assisted with daily house chores, maintaining a clean and organized living environment for the residents
• Facilitated educational activities and conducted teaching sessions to enhance the academic development of the youth
• Mentored and supported the youth in developing life skills, such as problem-solving, decision-making, and effective communication
• Collaborated with the team to create and implement structured programs and workshops that fostered personal growth and self-esteem
• Actively listened to the concerns and needs of the youth, offering empathy, understanding, and appropriate guidance
• Engaged in recreational and leisure activities with the youth, promoting social interaction and emotional well-being
• Assisted in coordinating and organizing events, outings, and community engagement initiatives for the benefit of the residents

Private Pilot License - Aviation - Airline Pilot Training Centre (2003-11 - 2005-02)

Certificate - Computer Packages - Strathmore University (2001-01 - 2001-04)

Kenya Certificate of Secondary School Education - Nanyuki High School (1997-01 - 2000-11)