Quality Assurance/Control Manager - Best Ingredients Africa Limited & Maya East Africa - Kampala, Uganda & Kigali, Rwanda
(2023-03)
Manufacturers and Distributors of Baking Ingredients & Additives across the east and central Africa Region.
- Stakeholder in East Africa Technical Committees on Food Additives and contaminants
- Technical member for standards development at the Uganda National Bureau of Standards (UNBS)
- Member of technical committees at Rwanda Standards Board for Non-Alcoholic Beverages, Food Safety & Hygiene, and Cereals
- Ensured adherence to hygiene, sanitation, and safety protocols, including accident prevention
- Oversaw disposal of non-conforming products and coordinated pest control activities
- Monitored the quality of bakery ingredients and additives through formulation reviews and reporting
- Ensured compliance with NEMA, DOSH, UNBS, and FDA requirements
- Conducted root cause analysis (RCA) and implemented CAPA
- Identified staff training needs and supported implementation with HR
- Developed and monitored quality and hygiene policies and objectives
- Collaborated with suppliers for quality improvement and sustainable compliance
- Liaised with Uganda National Bureau of Standards for conformity assessment and GMP compliance
- Led internal audits and supplier audits
- Spearheaded ISO 22000:2018 certification
- Led successful upgrade from GMP to ISO 22000:2018 certification
- Contributed to the company winning the East Africa Quality Awards
- Represented Uganda in regional technical committees on food additives
Quality Assurance Supervisor - Reliable Food and Logistics Limited - Kenya
(2021-05 - 2023-02)
Reliable Food and Logistics is a food trading company specializing in Procurement, Storage and Distribution while marketing of a wide range of food products – FMCG.
- Implemented and maintained ISO 22000:2018 Food Safety Management Systems across the facility
- Liaised with regulatory bodies, statutory authorities, outsourced service providers, and suppliers to ensure compliance with food safety and sanitation standards
- Developed and reviewed the company's food safety objectives and designed process flow plans in line with ISO requirements
- Led QHSE program implementation and ensured compliance with national occupational health and safety (OHS) regulations
- Oversaw product approvals to meet specific customer requirements, including United Nations contracts
- Addressed customer complaints effectively and implemented preventive actions to avoid recurrence
- Upheld brand integrity by standardizing product quality and reinforcing active quality systems
- Reviewed and updated HACCP plans, PRPs, OPRPs, and CCPs while communicating food safety goals across teams
- Executed UN food consignments from planning to delivery for MONUSCO, UNSOS, and UNMISS operations
- Applied Codex Alimentarius principles in food safety compliance
- Maintained full adherence to United Nations Ration Standards (UNRS) for international food aid deliveries
- Collaborated with the Quality Assurance Manager to execute UN food supply projects with zero product nonconformities
- Reduced customer complaints significantly through continuous review of the Food Safety Management System and Prerequisite Programs
- Maintained 100% compliance in cold chain monitoring for UN food consignments by applying strict integrity and traceability protocols
- Successfully organized and sustained the company's ISO 22000:2018 certification program, ensuring audit readiness and ongoing compliance
Intern - National Public Health Laboratories (NPHLs) - Republic of Kenya
(2019-05 - 2019-08)
National Food Safety Nutrition and Reference Laboratory
- Conducted aflatoxin analysis using ELISA and High performance Liquid Chromatography
- Subtyped aflatoxins from samples under varied storage conditions
- Tested iodine in salt, iron in flour, vitamins, fats, and oils
- Performed acidity and alkalinity tests using pH meters
- Determined heavy metals using Atomic adsorption spectrophotometry
- Carried out gravimetric, titration, distillation, and spectrophotometry analyses
- Operated and troubleshot HPLC and Gas Chromatography systems
- Calibrated laboratory equipment per standards
- Infection prevention & control (IPC) in healthcare settings
- Equipment calibration and maintenance
- Forensic biology and toxicology exposure studies
- Maintenance of biosafety cabinets
- Completed a final-year project on post-harvest aflatoxin levels in maize under varying storage conditions, offering practical recommendations for farmers
- Successfully subtyped aflatoxins to assess their health risks
