Devis Mutisya
Friendly and service oriented Manager
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About
I am a friendly and service oriented Manager with an experience in a fast paced and dynamic environment. Adept in implementing sales strategies, scheduling employees shifts, increasing customer satisfaction and managing budgets.
Experience
HOTEL MANAGER - THE BASE HOTEL
(2024-01 - 2026-12)
- Maintaining statistical and financial records
- Handling customers Feed backs and queries
- Promoting and marketing the business-ways to attract customers
- Recruiting, training and supervising staff
- Managing budgets
- Ensuring compliance with health and safety legislation and licensing laws
SALES & MARKETING MANAGER - THE BASE HOTEL
(2022-01 - 2024-12)
- Analyzing market research
- Building relationship with vendors and customers
- Managing prospects that generate new business.
- Developing ideas for hotel revenue management
- Managing operational budget
SALES AND MARKETING - CITY CENTER HOTEL & RESTAURANT
(2020-01 - 2022-12)
- Increasing customers loyalty
- Networking with travel agents and local vendors
- Responding to client inquiries
- Promoting the hotel-trade shows
INDUSTRIAL ATTACHMENT - NORTH COAST BEACH HOTEL
(2019-01 - 2019-12)
- Food & Beverage service and control.
- Housekeeping
- Food production and hygiene.
- Front office management & operations
- Marketing
Education
BACHELOR OF SCIENCE - ECO TOURISM & HOTEL MANAGMENT WITH IT. - Maseno University (2015-01 - 2019-12)
HIGH SCHOOL CERTIFICATE - Burirerui Boys High school (2011-01 - 2014-12)
PRIMARY SCHOOL CERTIFICATE - Kitundu primary school (2002-01 - 2010-12)
