Dj Jysper 254

Versatile and results-driven digital professional based in Kisumu, Kenya, with 5+ years of hands-on experience across AI & data training, prompt engineering, digital marketing, graphic design, technical writing, customer support, and creative services. Proven track record working on leading global platforms including Truelancer, AtlasCapture, and CrowdGen. Combines strong analytical thinking with creative problem-solving to deliver exceptional results across multiple disciplines simultaneously.

Trained in Information & Communication Systems and committed to continuous growth in the evolving digital landscape.

AI Data Trainer & Prompt Engineer at AtlasCapture | CrowdGen | Freelance (2021 – Present)

• Trained and fine-tuned AI language models by creating diverse, high-quality datasets for supervised and reinforcement learning tasks via AtlasCapture and CrowdGen.
• Designed and refined prompts for ChatGPT, Claude, and other LLMs to optimize output quality, tone, and accuracy.
• Conducted red-teaming exercises and annotated AI responses to improve model safety and alignment.
• Collaborated with AI research teams on data labeling, RLHF feedback, and model evaluation tasks.

Digital Marketing Specialist & Social Media Manager at Truelancer | Self-Employed (2020 – Present)

• Developed and executed multi-channel digital marketing strategies (SEO, SEM, email, social) for 20+ clients across diverse industries.
• Managed Facebook, Instagram, Twitter/X, LinkedIn, and TikTok accounts, growing collective followership by over 150,000 organically.
• Created and scheduled content calendars, ran paid ad campaigns (Meta Ads, Google Ads), and analyzed KPIs using Google Analytics.
• Produced performance reports and A/B tested campaigns, consistently achieving 25%+ improvement in engagement rates.

Graphic Designer at Truelancer | Freelance (2020 – Present)

• Designed brand identities, marketing collateral, social media graphics, presentations, and UI mockups for global clients.
• Proficient in Adobe Photoshop, Illustrator, InDesign, Canva, and Figma for both print and digital deliverables.
• Delivered 500+ design projects including logos, flyers, banners, infographics, and merchandise artwork.
• Maintained brand consistency across all touchpoints while meeting tight deadlines and client revisions.

Technical Writer & Copywriter at Truelancer | Freelance (2020 – Present)

• Authored technical documentation, user manuals, API guides, SOPs, and white papers for SaaS and tech companies.
• Produced high-converting copywriting for websites, landing pages, email campaigns, product descriptions, and ad creatives.
• Researched and wrote 200+ long-form articles and blog posts optimized for SEO using tools such as SurferSEO and Semrush.
• Maintained style guides and ensured content aligned with brand voice, audience personas, and marketing objectives.

Virtual Assistant & Data Entry Specialist at Truelancer | Remote Clients (2020 – Present)

• Provided comprehensive administrative support including email management, calendar scheduling, travel booking, and CRM updates.
• Executed high-volume data entry tasks (10,000+ records/week) with 99.8% accuracy using Google Sheets, Excel, and Airtable.
• Managed research projects, compiled competitive intelligence reports, and prepared executive-level presentations.
• Handled confidential information with strict adherence to NDAs and data privacy protocols.

Customer Support Specialist & Chat Moderator at Truelancer | Remote Clients (2020 – Present)

• Delivered first-line and escalation customer support via live chat, email, and ticketing systems (Zendesk, Freshdesk, Intercom).
• Maintained 95%+ customer satisfaction (CSAT) scores while resolving 50–80 tickets daily within defined SLAs.
• Moderated community forums, Discord servers, and social media groups; enforced community guidelines and de-escalated conflicts.
• Created support documentation, FAQs, and canned response libraries to improve team efficiency.

Transcription & Translation Specialist at CrowdGen | Truelancer | Freelance (2020 – Present)

• Transcribed audio and video content (interviews, podcasts, legal proceedings, medical recordings) with 98%+ accuracy.
• Translated documents and multimedia content between English and Swahili; localization for East African markets.
• Used tools such as Express Scribe, oTranscribe, and Otter.ai to streamline workflows and meet tight deadlines.
• Delivered verbatim, clean, and intelligent transcription formats based on client specifications.

Online Tutor & Consultant at Independent | Truelancer (2021 – Present)

• Delivered personalized online tutoring sessions in digital marketing, graphic design, AI tools, and freelancing to 100+ students.
• Developed structured course curricula, learning materials, and progress assessment frameworks.
• Provided one-on-one consulting to small businesses and entrepreneurs on digital transformation and online presence.
• Facilitated group workshops and webinars on AI tools, content creation, and remote work strategies.

DJ & Music Producer at Events, Clubs & Private Functions – Kisumu & Beyond (2020 – Present)

• Performed as resident and guest DJ at clubs, corporate events, weddings, and festivals across Kenya and East Africa.
• Mixed and produced original tracks across genres including Afrobeats, Dancehall, R&B, and Electronic using Serato and Ableton Live.
• Managed full event sound setups including PA systems, mixers, and lighting controllers.
• Built and maintained a loyal client base through networking, social media promotion, and consistently delivering high-energy performances.

Completed in Information & Communication Systems (ICS) – ICS College, Kisumu

Completed in Computer Studies – Caspian Computer College, Kisumu