Energetic and experienced professional with a proven track record of achieving quality results offers the following relevant expertise:
- efficiently built and managed a diverse team in a fast-paced setting to reduce bar staff turnover by 12%
- improved customer engagement and repeat business by delivering outstanding customer service
- successful achievement of revenue targets through the development and marketing of new concepts and careful cost control
Good working knowledge of
- mixology, spirits, beer, wine and non-alcoholic beverages
- operational procedures and standards
- staff management and employee relations practices
- budgeting and cost control
- accounting and financial management principles
- computer applications and MS operating systems
- state and local liquor regulations
- safety, sanitation and food handling procedures
