Don Waiguru

I'm a result driven and highly organized professional with 3 years experience in administrative support and project co-ordination across the financial and NGO industry. Adept at streamlining processes, managing timelines, and facilitating communication across cross-functional teams to ensure that project goals are met on time and within scope. Known for exceptional attention to detail, proactive problem solving and the ability to manage multiple priorities in high pressure environments.

Skilled in MS Office and SAP with a strong commitment to operational excellence and stakeholder satisfaction.

Administrator/Executive Assistant at SHOFCO (2023-02 – 2024-08)

• Coordinated and conducted tours for donors, ensuring clear communication of SHOFCO's mission, impact, and community projects.
• Assisted with CEO travel logistics, including booking, scheduling, and managing detailed itineraries.
• Utilized SAP to raise Inventory Requests, Shopping Carts, and Expense Reports, streamlining procurement and financial tracking.
• Provided technical support for high-level meetings, ensuring smooth operations of presentations, conferencing tools, and IT systems.
• Preplanned and coordinated high-level events by managing logistics, transportation, security structuring, employee coordination, program execution, and risk management strategies.
• Prepared and filed reports for the PA to the CEO, supporting timely decision-making and record-keeping.
• Managed executive communications, including scheduling meetings and appointments while prioritizing urgent matters.
• Delivered customer care support through effective email communication and planning, ensuring professional stakeholder engagement.
• Assisted in planning and facilitating training opportunities for staff development and organizational capacity building.
• Oversaw vendor and stakeholder management through proactive communication, negotiation, and relationship building.
• Provided departmental support for planning and executing team meetings, ensuring alignment and productivity.

Business Intern at Fingo Africa (2020-09 – 2022-11)

• Creative Research to improve the digital marketing and advertising of the company.
• Researching and Creating Development Strategies while providing insight and Competitive Advantage Analysis.
• Presenting Data in a Professional Manner that is easy to understand and improve.
• Researching and Developing Recruitment Strategies for Market Segment.
• Shadow the Head of Business Development and Assist in Continuous Improvement Planning.

Sales Representative at Bonavita Saladmaster (2021-07 – 2021-08)

• Training in sales and how to market products
• Customer service Training for enquiries and sales support.
• Creating sales report.

Work Experience Exchange Program at Amnesty International Kenya (2016-05 – 2016-08)

• Organizational Office Training
• Participated in Workshops in Learning Human Rights
• Conducted Research Analysis on Human Rights Cases and Provided Detailed Report on ongoing cases

Master of Science in Project Management – UWE (2024 – 2026)

Bachelor of Science in International Business Administration [Management and Marketing] – USIU-Africa (2017 – 2021)

Certificate in CAPS – Graffins College (2016 – 2016)