Donald Anabwani

Meticulous and analytical researcher with over a decade of experience in humanities and social sciences, customer service and research. Proven expertise in data collection, confidential document control, and problem-solving

Researcher, Freelance September 2019 - Present

• Collaborated with leadership to design research methodologies and optimize data collection.
• Streamlined research processes, meeting tight deadlines for multiple projects.
• Interpreted data analysis to derive meaningful conclusions.
• Prepared research proposals and funding applications.
• Authored research papers on history, sociology, psychology, and more.
• Organized and managed research information.

• Assisted customers with inquiries and orders.
• Supported sales team with administrative tasks.
• Analyzed trends for sales insights.
• Maintained customer relationships through follow-up calls.
• Created marketing content across various formats.
• Shadowed team members to enhance customer service skills.
• Managed customer expectations and sales processes.

• Taught history to diverse age groups.
• Engaged students through interactive activities.
• Managed classroom behavior effectively.
• Attended departmental meetings.
• Maintained accurate attendance records.
• Used innovative teaching methods.
• Covered classes for absent colleagues.

• Bachelor of Arts Humanities, University of Botswana, October 2010
  • GPA: 3.4
  • Specialized in History, Literature, Psychology, Sociology, French, and International Relations.
• Kenya Certificate of Secondary Education, St. Joseph's Boys High School, November 2005