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Donvan Nyaga

Donvan Nyaga

AI DATA & QUALITY SPECIALIST (REMOTE)

Talent
ThikaMember since April 29, 2026
Text Data Annotation and LabelingSearch Result RatingConversational AI EvaluationContent Moderation and ReviewPrompt Evaluation and Quality AssuranceResearch and Information VerificationCRM and Ticketing Systems (Zendesk, Intercom)Time Management and Independent WorkRemote Productivity ToolsLLM Evaluation & AI Output AnalysisRubric-based Scoring & Benchmarking FrameworksMulti-step Workflow Review & Edge-case DetectionStructured Feedback & Documentation for AI ModelsQA/Testing of Conversational AI & Autonomous AgentsAttention to Detail & Decision-making in Ambiguous CasesRemote Work & Independent EvaluationEnglish Communication (Written & Verbal)
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Text Data Annotation and LabelingSearch Result RatingConversational AI EvaluationContent Moderation and ReviewPrompt Evaluation and Quality Assurance

About

AI Data & Quality Expert with a focus on details and over three years of expertise in remote digital operations, with a focus on data annotation, content assessment, AI training, and human-in-the-loop model assistance. Demonstrated ability to interpret complicated annotation instructions, accurately label data, assess AI-generated results, and verify adherence to quality assurance criteria. Proficient in data set validation, mistake identification, edge-case identification, and organized feedback to enhance model performance and dependability.

Excellent numerical aptitude, analytical reasoning, and writing ability. Proficient in reaching productivity goals and upholding quality standards in a remote, high-speed AI training setting.

Experience

AI Data Specialist (REMOTE-Contract) at Telus International AI (2024-02 – Present)

TrainAI Division - Remote AI Data Specialist performing annotation, review, and validation of text corpora for training and machine learning using AI technologies.

  • Annotate, review, and validate text corpora for training and machine learning using other AI technologies.
  • Perform quality reviews of AI-generated responses for relevancy, truthfulness, clarity, and adherence to project standards.
  • Score search-related content, conversational AI outputs according to predefined criteria and rating scales.
  • Use uniform judgment criteria and detailed annotation instructions to retain data quality when it comes to a large number of datasets.

Search Quality Rater / Content Evaluator at DataAnnotation Tech (2023-01 – 2023-11)

Analyzed SERPs and evaluated AI-produced content for qualitative and factual soundness, as well as adherence to assessment guidelines.

  • Analyzed SERPs for relevance, utility, and query intent in response to users' queries.
  • Evaluated AI-produced content for qualitative and factual soundness, as well as adherence to assessment guidelines.
  • Researched independently to check the accuracy and credibility of the information.
  • Leveraged critical thinking and cultural context to deliver fair ratings.

AI Training Data Annotator / Content Evaluator at Outlier (2022-05 – 2023-01)

Hand-labeled text datasets for training and testing machine learning and natural language processing algorithms. Performed quality assessment and content categorization tasks.

  • Hand-labeled text datasets for training and testing machine learning and natural language processing algorithms.
  • Quality assessment We screened AI-generated responses for relevance, coherence, and following the guidelines.
  • Worked on content categorization and intents classification tasks as per project guidelines.
  • Preserved annotation quality and consistency for repetitive tasks on detail-sensitive photographs.

Education

Bachelor of Science in Computer Science - Artificial Intelligence – Machine Learning & Human-Centered AI – University Of Nairobi (2017 – 2021)

Skills

AI DATA & QUALITY SPECIALIST (REMOTE)

Reviews