Doreen Omari

Detail-oriented Business IT graduate with expertise in IT support, business administration, and customer service. Proficient in computer systems, data management, and administrative functions, aiming to enhance operational efficiency. Passionate about integrating technology to streamline business processes and improve decision-making.

ICT Attachée National Hospital Insurance Fund (NHIF) – Nakuru

April – June 2023

• Assisted in basic computer system maintenance and support
• Provided technical support & troubleshooting for staff
• Conducted data entry & verification for database accuracy
• Developed IT training materials and conducted basic training sessions

🎓 Diploma in Business and Information Technology

Mount Kenya University (2021 – 2023)

Grade: Credit 1