Douglas Mburu

I am a results-driven professional with extensive experience in project management, consistently delivering high-quality outcomes through effective leadership and team collaboration. Skilled in client engagement to accurately assess needs and provide exceptional service. Proven ability to motivate teams and drive projects to successful completion.

Data Entry (Intern) at Freelancer (2022-05 – 2024-04)

Data entry professional responsible for accurate database management and information processing.

• Entered data with high accuracy into company's databases, which greatly supported timely information processing.
• Compared source documents to verify accuracy of data.
• Performed data updates on information in the company system.
• Compiled and documented statistical information for weekly reports to support data-driven decision-making.
• Reviewed daily customer orders and input data into the system.
• Analyzed incoming documents for data extraction, accurately entering pertinent information into the relevant databases.
• Maintained strict confidentiality of sensitive information, adhering to data protection regulations.
• Organized files, faxed reports and scanned documents into the document management system.
• Minimized the need for physical document storage by scanning and eliminating outdated records.
• Processed and input financial information, including invoices and expenses, into the accounting software.
• Transferred data from paper formats into database systems to keep digital formats.

Transcriber at Freelancer (2024-06 – 2025-09)

Professional transcriber delivering high-accuracy transcription services with specialized audio handling capabilities.

• Transcribed audio files with high accuracy, adhering to clients' specific formatting requirements to deliver quality transcripts.
• Adapted quickly to various accents and dialects, maintaining high transcription accuracy across diverse audio materials.
• Utilised headphones and sound-enhancing software to decipher low-quality or challenging audio files.
• Worked with a typing speed of over 75 words per minute (wpm) to deliver efficient transcription services.
• Managed tight deadlines, prioritizing tasks effectively to guarantee timely delivery of transcription projects.
• Edited existing transcripts to eliminate error, ensuring accuracy and conformance with transcription style guides.
• Produced transcripts for clients, working to exact specifications and delivering high standard results.

Automotive Technician (Attachment) at Ministry of Public Works (2025-05 – 2025-10)

Automotive technician specializing in vehicle maintenance, repair, and diagnostic testing.

• Conducted test drives before and after repair services.
• Performed routine maintenance checks, including oil changes, tyre rotations, and fluid top-ups, to prevent future mechanical failures.
• Restored and replaced damaged parts to eliminate further issues.
• Diagnosed and repaired a wide range of vehicle issues, including engine malfunctions and electrical faults, to maintain optimal performance.
• Specialized in the servicing and repair of brakes, suspension system and exhausts enhancing vehicle safety and reliability.
• Carried out diagnostic testing to correctly locate issues and deliver swift and precise repair.
• Developed preventive maintenance programme, minimizing unexpected breakdowns.
• Ensure a tidy workplace in order to minimise injury risks and maintain a safe environment.

Automotive Technician Level 5 in Automotive Technology – Thika Technical Training Institute

Kenya Certificate of Secondary Education in General Education – Menengai High School