Edgar Oyamo

Motivated and versatile professional with a Bachelor of Arts in Political Science with IT and a strong track record across front office administration, executive support, data collection, collections management, and customer engagement. Skilled at managing priorities in fast-paced environments, building relationships with stakeholders, and delivering accurate, timely results. Brings a proactive work ethic, strong communication skills, and a commitment to continuous professional growth.

Front Office Intern - Fortune Container Depot

(2025-02 - 2026-02)

• Served as the first point of contact for visitors, clients, and incoming calls, projecting a professional image for the organisation.
• Managed a high volume of inbound and outbound calls, emails, and correspondence, ensuring timely and accurate routing to relevant departments.
• Coordinated scheduling and appointment management, maintaining up-to-date calendars for departmental staff.
• Handled filing, scanning, photocopying, and digitisation of records, maintaining well-organised physical and electronic document management systems.
• Updated and maintained guest and client records with accuracy, supporting efficient data retrieval and reporting.
• Provided general administrative support across departments, contributing to smooth daily office operations.

Enumerator - Policy and Market Options – DRIVE Project

(2024-05 - 2024-06)

• Administered structured surveys and interviews with participants across designated field sites, adhering strictly to data collection protocols.
• Recorded and validated participant responses using designated tools, ensuring completeness and accuracy at point of collection.
• Identified and clarified ambiguities with respondents in a professional and respectful manner to uphold data integrity.
• Maintained strict confidentiality in handling participant information in accordance with established privacy protocols.
• Reported field challenges and data anomalies to the project supervisor promptly, contributing to quality assurance efforts.

Repayment Executive - Apollo Agriculture

(2023-09 - 2023-12)

• Managed a portfolio of delinquent customer accounts, conducting outbound contact to facilitate timely payment resolution.
• Assessed individual customer circumstances and negotiated tailored, sustainable repayment plans to recover outstanding balances.
• Processed incoming payments accurately and updated account records in real time to ensure data integrity.
• Monitored and tracked overdue accounts using internal systems, escalating high-risk cases as appropriate.
• Compiled daily and weekly collection reports, providing management with clear performance metrics and activity summaries.

Executive Assistant - Abereal Investments

(2020-05 - 2023-01)

• Managed the executive's calendar, scheduling appointments and proactively flagging upcoming meetings, deadlines, and events.
• Organised and coordinated internal and external meetings, including venue logistics, agenda preparation, minute-taking, and follow-up on action items.
• Designed and maintained structured physical and digital filing systems, ensuring documents were current, accessible, and confidential.
• Supported financial administration including budget preparation, expense tracking, invoice processing, and payroll management.
• Acted as liaison between the executive and internal/external stakeholders, handling correspondence with professionalism and discretion.

Personal Assistant - Public Participation Department, County Government of Kakamega

(2019-05 - 2019-08)

• Provided administrative and logistical support to the Head of Public Participation, enabling efficient day-to-day operations.
• Managed incoming calls, responded to emails, and engaged members of the public face-to-face on departmental matters.
• Processed and prepared a wide range of official documents, entering information accurately into organisational databases.
• Participated actively in departmental meetings, contributing ideas and helping to develop improved operational practices.
• Consistently achieved short-term and long-term performance targets throughout the internship period.

Data Entry Clerk - Community Touch Kenya

(2016-05 - 2016-08)

• Entered, validated, and maintained data records with high accuracy, identifying and correcting errors before submission.
• Collaborated with staff across departments to verify and reconcile questionable data entries, minimising processing errors.
• Organised and maintained digital and physical filing systems, ensuring records were correctly labelled, archived, and reviewed annually.

Bachelor of Arts - Political Science with IT - Maseno University (2014 - 2018)

Kenya Certificate of Secondary Education - Mukumu Boys High School (2010 - 2013)

Kenya Certificate of Primary Education - Our Lady of Angels Academy (2001 - 2009)