Edith Katila

Versatile and client focused customer service professional with over 1 year experience. Consistent in satisfying customers, building loyalty and driving retention processes and offering first call resolution. Committed to identifying and leveraging opportunities for growth. My goal is to become a valuable mutual asset by providing efficient customer service expertise and develop my skill set further in order to enhance the company’s purpose and profitability.

Efficient customer service by handlining high number of incoming calls daily, while consistently offering resolution to customers issues.

Bachelor of Science in Nursing