Experience Strategist
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Dedicated Retail Professional, Agile Retail Experience Strategist, Process Excellence, Governance and CX Performance.
Retail Centre Manager - Safaricom LTD - Jan 2019 - Current
Retail Experience Manager - Safaricom LTD - Aug 2021 to Oct 2022
Retail Centre Team Leader - Safaricom LTD - April 2016 to December 2018
Retail Quality Specialist - Safaricom LTD - Sept 2014 to March 2016
Retail Project Support Specialist - Safaricom LTD - April 2013 to Aug 2014
Retail Centre Stock Controller - Safaricom LTD - March 2012 to March 2013
Retail Centre Cashier - Safaricom LTD - Sept 2009 to Feb 2012
Customer Experience Executive - Safaricom LTD - Jan 2009 to Aug 2009
Special Education Teacher - St. Peters Loresho - Jan 2007 to Nov 2008
MBA - Strategic Management - Catholic University
Bachelor's in Education - Maseno University
