Edward Katama

Results-driven and customer-focused delivery driver with over 5 years of experience in the transportation and logistics industry. Possesses a comprehensive understanding of motor vehicle systems and a proven track record of safely delivering both perishable and non-perishable goods. Demonstrates strong organizational skills, attention to detail, and the ability to work efficiently under pressure.

Holds multiple professional driving licenses and a technical background in motor vehicle systems. Seeking a challenging position as a Delivery Driver to leverage my extensive experience, technical knowledge, and commitment to excellence in customer service and timely deliveries.

Driver at Almetrek Logistics Services Company (2023-09 – 2024-01)

Transported sewerage water and managed logistics operations with focus on timely and safe delivery.

• Transported sewerage water from customers to treatment plants in a timely and safe manner.
• Received customers' location pins from the dispatch supervisor via WhatsApp, ensuring efficient routing.
• Processed customer payments, handling cash and electronic payments for each service.
• Filled job work sheets through the company app to record completed trips.
• Processed payment at the treatment plant after each trip, ensuring accurate documentation and compliance with company protocols.

Sale/Delivery Driver at Ajinomoto Group (2018-01 – 2021-12)

Safely transported and delivered products to customers within strict deadlines while building strong client relationships and contributing to sales.

• Safely transported and delivered products to customers within strict deadlines across Nairobi.
• Consistently maintained high customer satisfaction by ensuring timely and accurate deliveries.
• Took and processed orders, ensuring accurate recording and prompt service.
• Built strong relationships with clients, contributing to repeat business and long-term customer loyalty.
• Managed delivery routes efficiently to maximize productivity and reduce fuel costs.
• Assisted in sales by promoting products during deliveries, increasing revenue.

Delivery Driver at Sameer Agriculture and Livestock Limited (2016-01 – 2018-12)

Loaded, transported, and delivered agricultural and livestock products with proper handling of perishable and non-perishable goods.

• Loaded, transported, and delivered agricultural and livestock products to clients and businesses safely and on time.
• Ensured proper handling and secure transportation of perishable and non-perishable goods.
• Followed assigned delivery routes and adapted to changes to meet deadlines.
• Maintained accurate delivery logs, ensured proper documentation, and obtained customer signatures for delivered items.
• Performed routine vehicle inspections and maintenance to ensure reliability and safety during deliveries.
• Collaborated with the transport team to streamline logistics operations and improve delivery efficiency.

Parts Advisor at Sino Truck Machinery and Equipment Co. Ltd (2014-01 – 2015-12)

Provided expert advice on truck maintenance and parts replacement while managing inventory and customer service.

• Provided expert advice on truck maintenance, servicing, and parts replacement.
• Assisted customers in identifying and selecting appropriate parts for their trucks.
• Ensured accurate stock management, monitoring inventory levels, and placing orders for parts as needed.
• Collaborated with the service team to ensure timely repairs and maintenance of vehicles.
• Provided excellent customer service by explaining technical details in a clear and accessible manner.
• Conducted regular audits of parts inventory to ensure accuracy and prevent discrepancies.
• Developed and maintained relationships with suppliers to negotiate favorable terms and stay updated on new products and technologies.
• Provided technical support and training to junior staff on parts identification, inventory management, and customer service best practices.

Associate Technician at Gathenya Auto Enterprises (2011-01 – 2014-12)

Diagnosed and resolved mechanical and electrical issues in motor vehicles while providing expert advice and maintaining service records.

• Diagnosed and resolved a wide range of mechanical and electrical issues in motor vehicles, ensuring optimal performance and safety.
• Provided expert advice to customers on vehicle maintenance, repair options, and best practices for prolonging vehicle lifespan.
• Performed hands-on troubleshooting and repairs for various car models, including engine diagnostics, brake systems, and suspension.
• Conducted routine vehicle inspections, identifying potential problems and recommending preventive measures.
• Collaborated with senior technicians to complete complex repairs and improve service efficiency.
• Maintained detailed records of repairs, parts used, and customer interactions to ensure seamless service delivery.

Certificate of Unit Credit Towards Level 3 IVQ Technician Diploma in Motor Vehicle Systems – City & Guilds (2011-01 – 2013-12)

Kenya Certificate of Secondary Education (K.C.S.E) – Mitaboni Secondary School (2005-01 – 2008-12)

Kenya Certificate of Primary Education (K.C.P.E) – Kariobangi South Primary School (1997-01 – 2004-12)