IT Support Assistant
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A results-oriented IT Personnel with experience in Information Technology roles whishing to join an organization where I can use my skills and competencies, to implement new ideas that lead to efficient and effective decision making, with the aim of increasing revenue. I am open to learning new skills and gaining more experience in a growth oriented organization
Serving as the first point of contact for it support within the organisation
Installing, configuring and maintaining software and hardware components of computer and networksystems
Diagnosing and troubleshooting software and hardware issues
Repairing and replacing damaged computer and network components
Ensuring the security of client and server computers by installing and upgrading antivirus and firewallsoftware
Supporting people whenever they encounter challenges with computers and network devices
Maintaining and updating technical documentation regularly
Testing new hardware and software before full-scale installation
Kenyatta University 2014 -
Bachelor in Software Engineering (Not Graduated)
