Edwin Moses

A principled and intelligent gentleman who is passionate about excellence, through hard work and my determination to learn I have gained vast skills and experience working in different organizations and positively interacting with individuals in different fields of work.

Key Account Manager - Kenya Builders Concrete LTD - NAIROBI

(2023-01)

• Maintain good relationship with clients to ensure continuous business growth.
• Coordinate with Head of Business to set pricing.
• Ensure on-time delivery and quality service delivery
• Develop sales strategies to achieve the short- and long-term sales revenue objectives.
• Review the sales processes and suggest improvements.
• Communicate regularly with customers and management to discuss project progress, status and issues if any.
• Develop innovative and creative ideas for increasing sales.
• Determine new sales opportunities by studying the latest market trends.
• Plan account activities such as identifying customers, managing resources, and setting deadlines.
• Determine sales forecast and present the figures to the management.
• Prepare sales presentations and proposals for customers.

Customer Success Manager - Sendy LTD - NAIROBI

(2021-01 - 2023-01)

• Development of plans to achieve set billed revenue targets in the segment.
• Provide regular forecasts from the generation, management and closing of significant pipeline of sales utilizing a CRM system.
• Increase product and Business solutions penetration through cross sell to named accounts, in assigned segment.
• Train and lead the partners to maximize performance to ensure continued revenue growth and customer retention.
• Work closely with the partners to devise and deliver individual sales targets and subsequent revenues.
• Ensuring the segments for which I'm responsible work effectively with the overall Sales, Marketing and Operations functions within the business.
• Develop strong relationships with consultants in the industry to maintain ongoing revenue stream.
• Ensuring all accounts are managed through well thought out Account Development Plans.
• Maintain timely and 100% accurate Sales reports, competitor intelligence, Sales performance and all information relevant to the assigned segment.

Senior Sales Executive-Trade & projects - Safal Group-MRM - NAIROBI

(2017-03 - 2021-01)

• Develop personal sales & marketing strategies and implementation plan for company products to ensure achievement of new business and retention targets.
• Prepare weekly sales targets per target prospective clients for monitoring and review Continuously source for opportunities for all company products.
• Maintain daily activity and plan with clear objectives to give progress reports.
• Facilitate onboarding of new clients and provide continuous supports throughout the process in order to ensure customer satisfaction and retention.
• Continuously source for market intelligence and document for use in the department.
• Monitor and prepare periodic reports on closed new business and retention status.
• Build up detailed knowledge about the company's products and keep abreast of market conditions and developments.
• Make accurate, quick calculations to establish quotations of each project.

Customer Service manager.-Central - Betwin LTD - NAIROBI

(2013-03 - 2017-02)

• Develop, maintain and grow the customer database by ensuring high standards of Customer centricity are observed.
• Executing field management best practices.
• Arranging meetings with potential customers to prospect for new business.
• Negotiate terms of Agreement that will lead to closing of a sale.
• Ensure sales targets are met as outlined by the Business Development department every month.
• Identify and communicate new business opportunities and Competitor activity to the Sales Team.
• Schedule a monthly Sales Plan.
• Prepare Customer orders and follow on payment according to the credit terms.
• Coordinate with the Sales Manager concerning promotional events and marketing activities.
• Submit accurate and factual daily reports, reporting all sales activities in relation to the sales target set per month.
• Represent the company at trade fairs, and product awareness demonstrations.
• Create detailed proposal documents, often as part of a formal bidding process that is largely dictated by the prospective customer.

Corporate Sales Executive - Fairdeal Furniture - NAIROBI

(2009-09 - 2013-02)

• Provide valuable insight and contributes to marketing strategies.
• Tracking data on prospects, customers and surpass sales quotas.
• Implementing and adhere to company policies and procedures.
• Develop sales strategies and approaches for the company's products.
• Create and presents regular reports for line managers.
• Contribute information, ideas, research to help develop marketing strategies.
• Maintain excellent relationships with clients by offering superior customer service.

Diploma - Sales Management and Marketing - Nairobi Institute of Business Studies (2008 - 2009)

Information technology Modules - Zetech College (2006 - 2007)

KCSE - Narok Boys High School (2002 - 2006)

KCPE - Mosocho Academy (1995 - 2002)