Health Records & Information Officer — In-Charge - Matata Nursing Hospital
(2025-01)
- Oversee all health records operations including patient registration, file management, and data entry into KHIS, ensuring 100% completeness of facility reports submitted to the Sub-County Health Management Team.
- Lead ICD-10 disease coding and indexing using KHIS Tracker and Event Capture modules, maintaining data accuracy across outpatient and inpatient registers.
- Supervise and mentor junior health records staff and attachés, building departmental capacity and ensuring adherence to data privacy and confidentiality protocols.
- Coordinate DQAs (Data Quality Audits) and CQI (Continuous Quality Improvement) activities, resulting in improved data completeness and timely submission of monthly facility reports.
- Generate statistical reports and prepare presentations for quarterly review meetings, contributing to evidence-based facility management and resource planning.
Health Records & Information Officer (Volunteer) - Rachuonyo South Sub-County Hospital, Homa Bay County
(2023-01 - 2024-11)
- Managed and maintained a comprehensive patient master index, ensuring accurate and timely retrieval of over 500+ patient files daily to support continuity of care.
- Performed data entry, verification, and validation in KenyaEMR and IQCare platforms, maintaining data integrity for HIV and other program indicators.
- Compiled and submitted monthly MOH reports and statistics, achieving consistent on-time submission rates and minimizing data discrepancies flagged during county reviews.
- Coordinated special clinic scheduling and patient booking for VCT, ANC, and CWC clinics, improving patient flow and appointment adherence.
- Facilitated facility-level CME sessions and participated in MRDTs to build staff knowledge on data management best practices.
Health Records & Information Officer - Médecins Sans Frontières (MSF) — Ndhiwa Sub-County, Homa Bay County
(2022-08 - 2022-12)
- Supported MSF's health information systems by ensuring accurate and complete data capture for emergency and primary healthcare interventions in a high-caseload environment.
- Conducted routine data cleaning, validation, and reconciliation to maintain the integrity of patient records for both national and MSF internal reporting requirements.
- Collaborated with clinical teams to code diagnoses using ICD-10, facilitating disease surveillance and morbidity analysis at facility level.
- Ensured security and confidentiality of patient information in compliance with MSF data protection policies and Kenya Health Act regulations.
- Participated in inter-agency data review meetings, providing data insights that informed program adjustments and resource allocation.
Health Records & Information Officer - Elizabeth Glaser Pediatric AIDS Foundation (EGPAF) — Homa Bay County
(2020-03 - 2021-10)
- Coordinated health records services across multiple supported facilities within Homa Bay County, ensuring standardized data collection and reporting aligned with PEPFAR/NASCOP indicators.
- Led data quality improvement initiatives, conducting regular DQAs that improved facility-level data accuracy rates for HIV program indicators by over 20%.
- Provided technical support to facility health records staff on use of KenyaEMR, IQCare, and KHIS platforms, enhancing uptake and proficiency among frontline workers.
- Generated and analyzed monthly, quarterly, and annual reports, presenting findings to EGPAF program teams and county health officials to inform strategic planning.
- Ensured timely enrollment, registration, and accurate data entry for all HIV-positive clients, supporting uninterrupted patient care and continuity of treatment.
Health Records & Information Officer - CIHEB — Sondu Sub-County Hospital, Kisumu County
(2022-05 - 2022-07)
- Supported CIHEB's HIV program data management activities, ensuring accurate patient enrollment, tracking, and monthly data submission to NASCOP.
- Conducted data reconciliation between physical registers and electronic systems (KenyaEMR), reducing discrepancies and improving data reliability.
- Assisted in preparing facility-level reports and dashboard summaries for program review meetings attended by county and sub-county health managers.
- Maintained and updated patient master index cards to ensure seamless continuity of care for clients transferring between facilities.
- Supported the orientation of new staff on health records procedures and MOH data collection tools.
Health Records & Information Officer (Various Engagements) - Rachuonyo South Sub-County Hospital
(2017-05 - 2020-03)
- Managed outpatient and inpatient health records including admission, discharge, and daily bed returns, maintaining accurate ward statistics at all times.
- Ensured all facility registers (OPD, ANC, maternity, immunization) were kept up to date and submitted to the Sub-County Health office within stipulated deadlines.
- Prepared and presented facility health statistics during monthly and quarterly data review meetings, highlighting trends to support clinical and managerial decision-making.
- Conducted disease coding and indexing using ICD-10 classification, improving diagnostic accuracy for facility reporting and national disease surveillance systems.
- Provided mentorship to student attachés in health records management, facilitating hands-on learning and competency development in line with MOH standards.
Data Officer Intern - AMREF Health Africa — Nairobi County
(2017-01 - 2017-03)
- Supported data entry and management for AMREF's community health programs, ensuring timely and accurate data capture into project databases.
- Assisted in compiling program reports and data summaries for internal and donor reporting, contributing to accurate tracking of program indicators.
- Participated in data quality review exercises, helping identify and correct data entry errors to maintain high standards of data integrity.
- Gained exposure to M&E frameworks and donor reporting requirements, providing a foundation for subsequent work in PEPFAR-funded programs.
