Eileen Mumbo

Detail-oriented Community development worker/medical receptionist dedicated to improving policies and procedures in all business areas.

Hardworking and driven with a quality-focused and proactive approach. .

Strong history of providing excellent management training programs to foster staff development.

Fantastic critical thinker with great memory and efficiently organizes vast amounts of data. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Penda health-clinical coordinator

Coordinated patient scheduling, check-in, check-out and payments for billing.

• Checked patient insurance, demographic and health history to keep information current.
• Supported office staff and operational requirements with administrative tasks.
• Completed and filed financial documentation for accounting purposes.
• Managed multi-line phone system and pleasantly greeted patients.
• Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
• Enhanced office productivity by handling high volume of callers per day.
• Helped patients complete necessary medical forms and documentation.
• Customer service training champion juba vision inc.-advocacy coordinator

Worked effectively with fellow team members to coordinate effective solutions to any question or concern.

• Reached out to individuals eligible for services to solicit applications and offer assistance.
• Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
• promoted the role and image of the Juba vision
• Represented the organization at external meetings with external stakeholder such as UN/government
• Contributed to ongoing programs
• Promoted community social networks through social media
• Maintained program files, records, databases and websites to gather research and prepare and submit reports to supervisor prime cycle services-Office administrator

Trained new employees on administrative procedures, company policies and performance standards.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Tracked office supplies and restocked low items to keep team members on-

task and productive.

• Coordinated communications, financial processing, registration,

recordkeeping and other administrative functions through quickbooks

• Transcribed meeting minutes for recordkeeping and submitted to senior management.
• Interacted with customers by phone, email or in-person to provide information.
• Reconciled account files and produced monthly reports to keep manager informed about office operations.

Moi university- bachelor of arts in community development

IAT- computer packages

Machakos girls high school -kcse