Administration and Customer Service Proffessional
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Experienced and results-oriented Administration & Customer Service Professional with a demonstrated history of success in providing exceptional support and building strong client relationships. Equipped with a comprehensive understanding of administrative processes and a commitment to delivering top-notch customer service, I excel in managing office operations and resolving inquiries promptly and effectively. With a proactive mindset and meticulous attention to detail, I continuously strive to optimize workflows and enhance overall customer satisfaction.
I have been an administrative officer for 6 years, in two different organizations. 3 years at Earth Movers International Ltd, and 3 years at Visho Sacco which is my current employer.
I also worked as a customer service agent for 2 years at Barclays Bank of Kenya now Absa where I got rigorous training in the same field.
I believe I have acquired enough work experience to take up any challenging position in any organization.
I possess a bachelor's degree in Arts where I majored in Sociology and Tourism from the University of Nairobi
I also have a diploma in Tours and Travel from IATA having schooled at Utalii College
I have a certificate in Information Technology from KASNEB