Customer Service Representative
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I am a goal-oriented individual, responsible and ambitious with a strong work ethic who has developed a mature and responsible approach to any situation that comes my way. As a current customer service representative in ONQ- RCM Global Labor Outsourcing, I am committed to providing quality customer care service. I have experience as a fluent English-speaking customer care representative/agent. Customer satisfaction is my priority.
My experience at ONQ Kenya has helped me improve my leadership skills, organizational skills, and has provided me with extensive knowledge of how to handle various types of clients. I also worked at MtaNet Home Fibre as a Customer Care Agent, where I further cultivated useful customer service abilities while handling technical support for clients.
Bachelor in Business Information Technology