Emilliahno

Results-driven and dependable professional with strong communication, organizational, and problem-solving skills. Experienced in working collaboratively and independently to achieve goals efficiently. Committed to continuous learning, integrity, and delivering high-quality results in fast-paced environments.

Assistant Marketing - DOT Glasses

(2025-06 - 2025-12)

• Support planning and execution of marketing campaigns and promotions
• Assist in market research and analysis of customer trends
• Prepare marketing materials, reports, and presentations
• Manage social media updates and basic digital marketing tasks
• Coordinate with sales teams, suppliers, and clients
• Help organize events, activations, and product launches
• Monitor campaign performance and provide feedback
• Handle administrative tasks related to marketing activities

Agent - Airtel Telkom Provider

(2022-01 - 2025-05)

• Promote and sell Telkom products and services (SIM cards, data, voice, devices)
• Register and activate new customer lines and services
• Provide accurate information on plans, pricing, and promotions
• Assist customers with basic inquiries, complaints, and service issues
• Meet daily and monthly sales targets
• Maintain proper customer records and documentation
• Ensure compliance with company policies and regulatory requirements
• Conduct field visits, outreaches, and customer follow-ups
• Prepare and submit sales and activity reports
• Deliver professional customer service and represent the Telkom brand positively

Sales Executive - Safaricom Company

(2020-01 - 2022-12)

• Promote and sell telecom products and services (SIM cards, voice, data, devices, M-Pesa, home & business solutions)
• Identify, approach, and onboard new customers and agents
• Achieve and exceed assigned sales targets and KPIs
• Conduct product presentations, roadshows, and field activations
• Register and activate customer lines in compliance with regulations
• Maintain accurate sales records, reports, and customer databases
• Build and maintain strong customer and dealer relationships
• Handle customer inquiries, complaints, and after-sales support
• Monitor market trends, competitor activities, and customer feedback
• Ensure adherence to company policies, brand standards, and compliance requirements

DIPLOMA - BUSINESS ADMINISTRATION - CAMBRIDGE INTERNATIONAL QUALIFICATIONS (2024-01 - 2026-12)

Certificate - ACCOUNTING - ELDORET TECHNICAL TRAINING INSTITUTE (2022-01 - 2025-12)

CERTIFICATE - KCSE - KAMASIA SECONDARY SCHOOL (2016-01 - 2020-12)

CERTIFICATE - KCPE - LOPWARIN PRIMARY SCHOOL (2007-01 - 2015-12)