Customer service,management,training & operations
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I am a Kenyan citizen aged 50 years.
I did my KCSE in 1991 and thereafter took a shipping course, quick service restaurant training in customer service and a computer applications course. I have worked with the casinos, clearing and shipping firm and the hospitality industry. I have been in the management and administration capacities with an experience of 29 years training of staff, analyzing data from the accounts department and preparing the P&L monthly, appraisals and compliance of staff and the business.
Throughout my career, I have developed a reputation as a visionary professional with a unique capacity to improve operational efficiency, effectiveness, and profitability for large, dynamic corporations. I am a highly analytical thinker with an exceptional 13-year track record in operations, marketing, strategy development, financial controls, people leadership, stakeholders’ management and general management.
I am known to be a transformational leader with the ability to develop valuable professional relationships through a commitment to trust and transparency; inspired by big challenges with a passion for helping others succeed through shared learning and teamwork. I am a versatile and dependable professional with inspiring leadership ability, excellent communication skills, and the capacity to influence regional, national, and international, infrastructure through a commitment to teamwork and growth.
Perhaps most important, I am a strong leader, manager, coach, and mentor with the ability to uncover root causes and train teams to discover previously unrealized solutions with focus on values and culture.
I have a great experience working with the casinos, clearing and shipping firm and the hospitality industry. I have been in the management and administration capacities with an experience of 29 years training of staff, analyzing data from the accounts department and preparing the P&L monthly, appraisals and compliance of staff and the business.
Throughout my career, I have developed a reputation as a visionary professional with a unique capacity to improve operational efficiency, effectiveness, and profitability for large, dynamic corporations. I am a highly analytical thinker with an exceptional 13-year track record in operations, marketing, strategy development, financial controls, people leadership, stakeholders’ management and general management.
I am known to be a transformational leader with the ability to develop valuable professional relationships through a commitment to trust and transparency; inspired by big challenges with a passion for helping others succeed through shared learning and teamwork. I am a versatile and dependable professional with inspiring leadership ability, excellent communication skills.
I am a strong leader, manager, coach, and mentor with the ability to discover previously unrealized solutions with focus on values and culture.
KCSE, DIPLOMA IN SHIPPING, QUALIFYING 1 IN SHIPPING, COMPUTER COURSE, CUSTOMER SERVICE & MANAGEMENT, FINANCIAL MANAGEMENT.