Casual Public Area House-Keeper at Four Points By Sheraton-Nairobi Airport (2024-09 – Present)
- Performed window cleaning, toilet cleaning, dusting, and mopping duties to maintain hygiene and cleanliness.
- Operated cleaning equipment including vacuum cleaners and scrubbing machines.
- Responsible for ordering cleaning supplies and equipment to ensure adequate stock levels.
Casual Front Waiter & Public Area House-Keeper at Weston hotel (2024-01 – 2024-07)
- Monitored dining room seating availability and assisted in serving guests.
- Inspected dishes and utensils to ensure cleanliness and hygiene standards.
- Resolved guest complaints promptly and professionally to maintain satisfaction.
- Prepared table settings by folding napkins and assembling silverware sets for host readiness.
- Performed window cleaning, toilet cleaning, dusting, and mopping duties to maintain hygiene and cleanliness.
- Operated cleaning equipment including vacuum cleaners and scrubbing machines.
- Responsible for ordering cleaning supplies and equipment to ensure adequate stock levels.
Casual Front Waiter & Public Area House-Keeper at Weston hotel (2022-08 – 2023-12)
- Monitored dining room seating availability and assisted in serving guests.
- Inspected dishes and utensils to ensure cleanliness and hygiene standards.
- Resolved guest complaints promptly and professionally to maintain satisfaction.
- Prepared table settings by folding napkins and assembling silverware sets for host readiness.
- Performed window cleaning, toilet cleaning, dusting, and mopping duties to maintain hygiene and cleanliness.
- Operated cleaning equipment including vacuum cleaners and scrubbing machines.
- Responsible for ordering cleaning supplies and equipment to ensure adequate stock levels.
Sales Administrator at Boss accessories (2022-01 – 2022-06)
- Developed pricing policies to maximize revenue while aligning with market trends.
- Greeted and assisted customers, identifying their needs and recommending suitable products.
- Handled customer complaints professionally to ensure satisfaction and retain loyalty.
- Engaged potential customers at outdoor displays to generate interest and drive sales.
- Maintained in-depth knowledge of products, warranties, and delivery terms to provide accurate information.
- Prepared sales invoices, processed large orders, and accurately recorded transactions.
- Set up product displays and restocked shelves to maintain a visually appealing and organized sales floor.
- Advised customers on product options based on their preferences and needs.
- Efficiently managed high customer traffic, providing fast and helpful service.
- Packaged sold items professionally for customer takeaway.
- Implemented new management and communication processes to improve team coordination and efficiency.
- Contributed to a neat and attractive sales environment, assisting in visual merchandising and display setup.
Attachment programme at New Life Mission church N.G.O (2021-05 – 2021-07)
- Ushered patients into the clinic and ensured smooth patient flow.
- Enforced COVID-19 protocols, including mask-wearing and hygiene practices.
- Recorded patient information accurately and securely.
- Issued prescribed medication to patients as directed by the doctor.
- Collected payments and maintained accurate financial records.
- Prepared departmental budgets and monitored expenditures.
- Maintained a positive, customer-focused attitude when assisting clients.
- Used critical thinking to identify operational issues and implement effective solutions.
- Advised and supported a large number of clients on diverse concerns.
