Eric Muema

Seasoned Hotel Manager with 12+ years of leadership excellence in hospitality operations, luxury service standards, sales strategy, and revenue optimization.

Hotel Manager - We Hotel & Suites

(2019-01 - 2025-01)

• Directed operations with a focus on luxury service.
• Improved guest satisfaction and operational efficiency.
• Implemented cost-control and revenue strategies.

Sales & Marketing Manager - Westend Hotel

(2017-01 - 2019-01)

• Increased occupancy through strategic marketing.
• Strengthened corporate and online presence.

Sales & Marketing Assistant - La Maison Royale

(2015-01 - 2017-01)

• Supported sales strategy and client management.

Sales & Marketing Executive - Cloud Hotel & Suites

(2013-01 - 2015-01)

• Managed client engagement and booking negotiations.

Diploma - Business Management - St. Paul's University (2016-01 - 2018-01)

Diploma - Hotel Management - Utalii Hotel (2010-01 - 2013-01)