Eric Ngugi

Hello there! 👋 I'm Eric Ngugi, and I'm passionate about technology, delivering exceptional customer support, and creating user-friendly front-end experiences web applications.

Technical Expertise: With a solid background in technical support, I thrive in solving complex technical issues. Whether it's troubleshooting software glitches, setting up networks, or assisting with hardware concerns, I'm your go-to problem solver.

Customer Support Excellence: My commitment to customer satisfaction is unwavering. I believe that great products deserve equally great customer support. I'm dedicated to ensuring that customers have a smooth and delightful experience with our products or services. My goal is to turn customer challenges into opportunities for growth.

Front-end Development: I'm also a front-end development enthusiast. Crafting beautiful and intuitive user interfaces is not just a job for me; it's a passion. I have hands-on experience with HTML, CSS, JavaScript, and front-end frameworks like Angular. I love bringing designs to life and creating seamless digital experiences.

Why Connect with Me: Whether you're seeking technical expertise, looking for ways to enhance customer support, or interested in collaborating on front-end projects, let's connect! I'm always open to networking, discussing industry trends, and exploring opportunities for collaboration.

Helpdesk Support and Software developer with following skills: Computer Literacy · Communication · Customer Service · Sales · Marketing · English · Customer Relationship Management (CRM) · Hardware Support, Git · GitHub · Web Design · TypeScript · REST APIs · Wireframing · Front-End Development · JavaScript · Bootstrap · Cascading Style Sheets (CSS) · HTML5

Information Technology

Skills: Microsoft Office · Microsoft Outlook · Microsoft Excel · Microsoft PowerPoint · Microsoft Access · SQL · Computer Literacy · Databases · Software Development · Calculus · Communication · Networking · Computer Hardware Troubleshooting