Erickson Mwaniki
Freelancer Systems Admin and Student
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About
∙ Proficiency in SQL Server(2008 & 2012) database management
∙ SEO and Google Analytics
∙ Good background in Database design in Microsoft SQL and Access
∙ Proficiency in support/maintaining customized software and backup
∙ Project Management
∙ Team work
∙ Competent in computer applications, software and hardware.
∙ Competent and clear understanding of Security and CCTV systems.
∙ Good technical ability to understand and explain to customers
Freelance Software Developer (2012-2015)
Created a working T-shirt sales website with PHP, HTML, and CSS. Built and maintained a working customer database, order system, and picking and packing system with MySQL, complete with error handling and data validation.
Experience
-Simba Technology Limited (November 2015-March 2017)
Systems Trainee Consultant: Tasked with Team Project Implementation of Queue Management
Systems to clients (Co-operative Banks, Standard Chartered Bank, Kenya Airways Health Center,
Nairobi Water, AMACO Insurance, CIC Insurance, KRA ITax Offices, Toyota Kenya, MP Shah
Hospital, and Lions Eye Hospital.#
∙ Monitoring queues and assign incidents before missing Response time SLA ∙ Follow up on the QMS for missing tickets that are going to be SLA breached ∙ Project management of QMS and rollout to customers
∙ Training lead; organizing training for users and other consultants
∙ QMS integration, testing, analysis and support
∙ Install and test new versions of the database management systems(DBMS) ∙ Remote and onsite support of users
∙ Create, change and delete user accounts per request
∙ Analyzing IT requirements from clients and giving independent and objective advice on the system usage.
-Information and Security Systems Project Manager-Tasked with launch and deployment of CCTV projects to our clients such as HOMEX Housing Limited.
Education
AUGUST (2010) TO MAY (2014) MAASAI MARA UNIVERSITY
BACHELOR OF SCIENCE (COMPUTER SCIENCE)
AUGUST (2012) TO SEPTEMBER (2012)-KENYATTA UNIVERSITY
CCNA 2: ROUTING AND SWITCHING ESSENTIALS
JULY (2012) TO AUGUST (2012)-KENYATTA UNIVERSITY
CCNA 1: EXPLORATION: NETWORK FUNDAMENTALS
JUNE (2012) TO JULY (2012) - ZETECH COLLEGE
