Esther Gitau
Coffee Sorting Assistant
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About
I am a dedicated and reliable individual, committed to delivering excellent service in a fast-paced retail and office environments. Motivated by a strong desire to learn and grow, I aim to gain valuable experience while assisting clients and supporting store operations. With strong communication and teamwork skills, I am eager to contribute to a positive client experience, maintain organized stock, and helping achieve operational efficiency.
Experience
Clothes Store Attendant at Clothes Store (2024-09 – 2024-11)
- Assisted customers with purchases and provided recommendations.
- Handled cash transactions and processed payments accurately.
- Maintained store displays, stocked inventory, and ensured cleanliness.
- Resolved customer inquiries and complaints professionally.
Computer Literacy Specialist at Hitech cyber (2025-08 – 2025-10)
- Computer literacy (Windows, internet use)
- Printing, scanning & photocopying
- MS Office (Word, Excel) & document formatting
- Basic troubleshooting & software installation
- Excellent customer service & communication
- Cash handling & time management
- Basic networking/Wi-Fi support and Lamination.
Coffee Sorting at Mugaga Coffee Factory (2025-11 – 2026-02)
- Sorted coffee beans by quality standards
- Operated sorting equipment and maintained an organized workspace.
- Recorded production data and reported quality issues.
- Assisted in packaging and preparing coffee for transportation
Education
Diploma in Fashion design and clothing technology – Mathira Technical College (2022-09 – 2025-08)