Esther Gitau

I am a dedicated and reliable individual, committed to delivering excellent service in a fast-paced retail and office environments. Motivated by a strong desire to learn and grow, I aim to gain valuable experience while assisting clients and supporting store operations. With strong communication and teamwork skills, I am eager to contribute to a positive client experience, maintain organized stock, and helping achieve operational efficiency.

Clothes Store Attendant at Clothes Store (2024-09 – 2024-11)

• Assisted customers with purchases and provided recommendations.
• Handled cash transactions and processed payments accurately.
• Maintained store displays, stocked inventory, and ensured cleanliness.
• Resolved customer inquiries and complaints professionally.

Computer Literacy Specialist at Hitech cyber (2025-08 – 2025-10)

• Computer literacy (Windows, internet use)
• Printing, scanning & photocopying
• MS Office (Word, Excel) & document formatting
• Basic troubleshooting & software installation
• Excellent customer service & communication
• Cash handling & time management
• Basic networking/Wi-Fi support and Lamination.

Coffee Sorting at Mugaga Coffee Factory (2025-11 – 2026-02)

• Sorted coffee beans by quality standards
• Operated sorting equipment and maintained an organized workspace.
• Recorded production data and reported quality issues.
• Assisted in packaging and preparing coffee for transportation

Diploma in Fashion design and clothing technology – Mathira Technical College (2022-09 – 2025-08)