CUSTOMER SERVICE OFFICER
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I am dynamic professional in Business Administration & Customer Service with 8 years of experience. Over my career span I have been responsible for increasing customer satisfaction levels and business performance by handling and analysing complaints and designing Customer Service strategies.
Over the years I have become experienced and skilled in leadership, excellent interpersonal and communication abilities, and the capacity to solve problems, organizational skills, and IT competencies.
I am dynamic professional in Business Administration & Customer Service with 8 years of experience. Over my career span I have been responsible for increasing customer satisfaction levels and business performance by handling and analysing complaints and designing Customer Service strategies.
Over the years I have become experienced and skilled in leadership, excellent interpersonal and communication abilities, and the capacity to solve problems, organizational skills, and IT competencies.
COOP CONSULTANCY AND INSURANCE AGENCY
Diploma in Business management 2010
SSAKU UACE ( Uganda Advanced) 2007
Kenya Certificate of Secondary Education (KCSE ) 2005
Kenya certificate of primary education 2001.
