
Eugene Brian
Tourism Management Graduate | Tour Guide | Hospitality Professional
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About
Dedicated and results-oriented Tourism Management graduate with hands-on experience in the hospitality and cultural tourism sectors. Demonstrated expertise in tour guiding, guest relations, and front office operations. Proven ability to deliver exceptional visitor experiences at Karen Blixen Museum, combining deep knowledge of Kenyan heritage with professional communication skills.
Possesses strong administrative capabilities, proficiency in Microsoft Office tools, and a passion for sustainable tourism development. A proactive problem-solver seeking to leverage academic knowledge and practical experience in a dynamic tourism or hospitality organization.
Experience
Tour Guide at Karen Blixen Museum
- Conducted guided tours for domestic and international visitors, delivering historical narratives about Karen Blixen's life and legacy
- Managed visitor check-in, coordinated tour schedules for groups of up to 30 guests, and handled ticket sales
- Responded to guest inquiries and collaborated with staff to ensure smooth daily operations
Hospitality Attendant at LA MAISON ROYALE HOTEL
Gained experience across Front Office, Housekeeping, and Food & Beverage departments
- Executed guest check-in/out, managed reservations, and processed payments
- Maintained cleanliness standards and delivered exceptional customer service
Education
Bachelor in Tourism Management – MOI UNIVERSITY (2022 – 2026)
Kenya Certificate of Secondary Education – WANG'APALA BOYS HIGH SCHOOL (2018 – 2022)
Kenya Certificate of Primary Education – OLYMPIC PRIMARY SCHOOL (2009 – 2017)