Eunice Gitau

Able to communicate clearly. Capable of working under pressure. Sensitive to customer’s/ client’s key qualities as well as needs and differences. Ability to work under minimum or no supervision at all.

Able to adjust to changing circumstances and quickly understand new concepts. Able to recognize any areas of strength, areas for improvement and gaps in experience. Looking forward for a career where I can make good use of and further develop my knowledge and skills in general and to achieve the best in life.

Senior Underwriter/ Claims officer/ Administrator/ Manager - SUMO INSURANCE AGENTS LTD

(2014-05)

• Handling all underwriting/ claims matters
• Issuing of quotes/ policies to our esteemed clients
• Policy processing ( issuing cover and helping clients fill in the proposal forms and obtaining the required documents for the same)
• Advising clients on the process of claiming by letting them know how to prepare their claims documents and what to obtain from the third parties.
• Running all the general office errands
• Handling all the underwriting/ claims work
• Receiving and dispatching all mails, phone calls, faxes in & outside our offices
• Ensuring that the office is opened and closed at the right time
• Assisting the clients on any needs they might have
• Maintaining an effective filling system for the whole office
• Ensure bills are settled on time and control of petty cash by accounting for every day expenses.
• Managing general office stationery by placing orders as well as controlling the utility of the same to avoid any misuse or running out of stock.

Data Processing and Management (Kenya Re IPO & Nation Newspapers Archives) - COSEKE KENYA LIMITED

(2008-04 - 2009-05)

• Entering client data correctly into the system
• Processing customer data according to specified clusters
• Cross-checking correct data entry for colleagues
• Counter checking/ confirming information
• Scanning, formatting and storing documents

Data Processing and Management (Kenya Re IPO & Nation Newspapers Archives) - COSEKE KENYA LIMITED

(2007-03 - 2007-08)

• Entering client data correctly into the system
• Processing customer data according to specified clusters
• Cross-checking correct data entry for colleagues
• Counter checking/ confirming information
• Scanning, formatting and storing documents

ASSISTANT ADMINISTRATOR - MICRO EXPERT CYBER LIMITED

(2006-08 - 2007-03)

• Typing (40words p/m)
• Assisting in computer operation and customer care.
• Participating in marketing of the company’s services
• Assisting the clients to access their Emails and Internet.
• Running all other office errands as required by management i.e. sending and making local & International calls and faxes, Photocopying and Scanning documents.

Diploma - Business management - Kenya Institute of Management (2009-01 - 2011-12)

Advanced Certificate - Business Management - Kenya Institute of Management (2008-06 - 2008-09)

Certificate - Business management - Kenya Institute of Management (2008-01 - 2008-06)

Certificate - computer studies - NEEMA COMPUTER COLLEGE (2002-06 - 2002-12)

Certificate - Community Aids Education & Counseling - NEEMA COMMUNITY DEVELOPMENT COLLEGE (2003-01)

O LEVEL CERTIFICATE - KANGUI SECONDARY SCHOOL (1998 - 2001)

CERTIFICATE - KIGUOYA PRIMARY SCHOOL (1989 - 1997)