Virtual Assistant | Customer Support Specialist
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I'm Eusebio Nabil Quadros, but most people call me Q. I have hands-on experience as a call center agent, remote assistant, which has sharpened my communication, multitasking, and problem-solving skills. I'm also the creator behind SnapFacts, a fast-growing short-form content channel designed to go viral by delivering quick, engaging facts.
I thrive at the intersection of creativity and efficiency, always aiming to create value—whether it’s through supporting teams or producing compelling digital content.
Delivered high-quality customer service through phone and chat channels
Resolved product and service issues efficiently, boosting customer satisfaction
Consistently met performance metrics such as call handling time and resolution rate
Documented customer interactions using CRM tools
