Stock controller & supervisor
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Results-driven professional with expertise in inventory management, financial accounting,
and customer service. Demonstrates a strong track record in optimizing stock control,
reducing operational costs, and improving workflow efficiencies. Skilled in supply chain coordination, financial reporting, and staff training, with a keen eye for process improvement and regulatory compliance. Adept at handling high-pressure environments while ensuring exceptional customer satisfaction and business performance.
Stock Controller | Big Square (2024 - 2025)
Led a team in optimizing inventory management, achieving 100% stock accuracy, reducing discrepancies by 35%, and improving supplier delivery efficiency.
Assistant Financial Accountant | Ace Technologies Limited (2021 - 2023)
Managed financial operations, improved cash flow, reduced expenses by 15%, and ensured full compliance with financial regulations.
Front Office Receptionist | Bright Star Hotel (2019 - 2021)
Delivered top-tier customer service, managed high-volume reservations, optimized front-office workflows, and trained new staff.
Supervisor | FamilyMail Enterprises (2017 - 2019)
Led a team across multiple branches, increased sales revenue by 20%, reduced cash handling discrepancies by 40%, and improved customer retention.
Customer Service Agent | Yetu Limited (2016 - 2017)
Managed high-volume customer interactions, reduced complaints by 30%, and enhanced service quality.
Bachelor of Business Administration and Finance – Jomo Kenyatta University of Agriculture and Technology (2018)
