Accounts Receivables Officer at Cold Springs Hotels Ltd (2024-07 – Present)
Main Duties
- Send invoices, statements, and account reconciliations to clients.
- Conduct daily payment follow-up calls and email reminders as per assigned targets.
- Maintain accurate records of client communications and collection updates.
- Follow up on overdue invoices and obtain payment commitments from clients.
- Escalate long-outstanding accounts to the Chief Accountant for further action.
- Assist in updating accounts receivable reports and aging schedules.
- Support customer account reconciliations and resolve billing discrepancies.
- Prepare daily and weekly collection status reports.
- Assist in maintaining accurate accounting records and documentation.
- Support bank reconciliations and basic finance operations.
- Ensure all client records, invoices, and supporting documents are properly filed.
- Coordinate with sales and operations teams regarding client payment matters.
- Assist during audits by providing required documentation and reports.
- Ensure compliance with company policies and financial procedures.
- Perform any other finance and administrative duties assigned by management.
Business Relationship Officer at Hand in Hand Eastern Africa (2017-10 – 2024-06)
Main Duties
- Created general awareness of Hand In hand Eastern Africa's operations activities in Kajiado, Migori, Homa Bay, Ngong and Kibera areas through promotion and outreach.
- Selected, identified and recruited target groups of women, youth, men and people with disabilities (PWD) – bottom poor living below $2 a day.
- Mobilized, formed and attended group meetings and ensured groups are cohesive and sustainable in line with Hand in Hand Eastern Africa's requirements.
- Prepared and submitted daily, monthly, semi-annual and annual reports in timely manner Participated and assisted in monitoring and evaluation including supporting field activities.
- Provision of data and information, adoption of findings and recommendations, documentation of case studies, experiences and lessons and adoption best practices.
- Created and nurtured effective working relationship with stakeholders; beneficiaries, local community, partners, service providers, collaborators, relevant government agencies etc.
- Maintained quality standards and ensured compliance with policy and procedures in implementation of activities in the assigned areas.
- Ensured proper documentation and maintained adequate records for all activities through maintenance of proper and effective filling system.
Business Relationship Officer at Hand in Hand Eastern Africa (2017-10 – 2024-06)
Key Achievements
- Trained on Circular Economy and Regenerative Agriculture through establishment of demonstration farms.
- Became an integral part of the team that salvaged a critical project (Planet and People Friendly Farming Project) from collapsing by recruiting 25 groups in one month against a budget of 3.
- Penetrated the informal settlements of Kibera to surpass the 40 members' monthly target to actual of 140 members.
- Issued enterprise incubation funds in the dreaded Kibera area and recovered with great success.
- Created linkages and network with relevant stakeholders for successful projects implementation.
Business Finance Officer at ECLOF-Kenya (2015-05 – 2016-06)
Main Duties
- Solicited and procured business on behalf of ECLOF Kenya Limited.
- Familiarized with marketing materials and other information relating to the products and remained informed in respect of the products.
- Actively participated in marketing campaigns to ensure clients were well informed of the product portfolio.
- Learned how to effectively manage clients by shadowing other Business Finance Officers, holding group meetings and/or meeting individual clients.
- Delivered set sales targets in quality loan disbursement.
- Sought customer feedback on products and sales offered by ECLOF Kenya and reported back to the Branch Manager or Team Leader.
- Worked with the rest of the team in ensuring Branch/Departmental goals are achieved Provided excellent sales services to customers, always.
- Provided customers with full appropriate financial advice commensurate with their needs. Recommend suitable products to address the identified customer's needs.
Business Finance Officer at ECLOF-Kenya (2015-05 – 2016-06)
Key Achievements
- Maintained a quality portfolio at risk below 1%.
- Increased financial inclusion among women in the rural and peri-urban areas.
Sales Agent at Bboxx Capital Kenya Ltd (2014-05 – 2014-12)
- Provided above expected level of customer service.
- Surpassed the set target of selling 4 products a week to 7 a week in the first week of service.
- Offered real time solutions to the challenges encountered in the field regarding the innovation of the solar revolution services.
