Evans Mbaji

Accounting graduate with hands on experience in accounts payable, bank and ledger reconciliation, credit control, and month end financial reporting gained through an internship in the hospitality industry at Serena Beach Resort & Spa. Skilled in Opera Cloud, Sun System, Laser fiche, and Microsoft Excel, with a track record of maintaining accurate financial records, resolving discrepancies, and safeguarding confidential financial data. Known for analytical thinking, attention to detail, and a disciplined, deadline-driven approach to work.

Seeking to apply proven accounting, reconciliation, and credit control skills within a finance and accounts department.

Debt Collection Agent at Apex Collections Africa Ltd (2026-02 – 2026-06)

• Responsible for over 150 client accounts with outstanding balances of more than KES 2.3M that were delinquent, recovered within 4 months.
• Reconciled cash collections/daily with their client ledgers within 24 hours and resolved discrepancies.
• Conducted successful collections and payment record-keeping within the CRM system while ensuring 100% data integrity.
• Negotiated and structured repayment with the client via phone, email and field visits to effect a 65% recovery.
• Worked closely with legal and credit control to escalate high risk accounts, lowering bad debt risk by 18%.
• Texted payment reminders and follow up notices using auto/predictive dialer technology and bulk SMS platform, increasing contact with debtors.
• Applied skip tracing tools and databases to find and re-establish relationships with debtors whose information was updated.
• References recorded collection calls to check compliance and performance.
• Pushed monthly collection targets regularly, and was one of the top 3 agents in a team of 15 agents.

Accounting Intern at Serena Beach Resort and Spa (2025-05 – 2025-08)

• Processed and verified supplier invoices based on finance team direction for coding, accuracy and approval before payment made to support the finance accounts payable function.
• Assisted with daily sun system accounting and cash and credit card transactions and guest folios between Opera Cloud PMS records and sun system records, identified discrepancies for review.
• Responsible for the daily Cash-up, revenue balancing and end of the day financial reporting checks at General Cashier/Night Audit.
• Managed handbook stores management, receiving, purchase and supply-specification functions which involved raising LPOs/LSOs, price comparison, quotation evaluation and vendor bargain.
• Utilized Laser fiche to file, organize and retain financial documents, invoices, and receipts for audit ready documentation and retrieval.
• Provided information for weekly departmental expense summaries and revenue reports, and helped Unit Accountant with variance checks to the budget.
• Participated in periodic inventory and beverage counts and Food Cost Control (reconcile MCS records to actual counts).
• Resolved discrepancies on purchase orders, delivery notes and suppliers' invoices with regards to quantity/pricing discrepancies prior to the payment process.

Data Transcriber at Scribie & Up work (2022-05 – Present)

• Processed and transcribed more than 1,300 hours of sound and video for clients internationally with an accuracy rate of 98% on more than 300 projects.
• Exercise confidentiality for clients' highly sensitive info, a skill that is applicable to payroll and financial data handling.
• Completed several concurrent deadlines alone with 100% Upwork Job Success Score along with a rating of 4.9/5 on Scribie.

Bachelor of Commerce in Accounting Option – KENYATTA UNIVERSITY (2020 – 2024)

Kenya Certificate of Secondary Education (K.C.S.E) – KENYATTA HIGH SCHOOL, TAITA (2016 – 2019)

Kenya Certificate of Primary Education (K.C.P.E) – MALINDI PREMIER SCHOOL (2015 – 2015)