Fraud Analyst
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Energetic Fraud Investigator successful at reducing company costs by employing resultsfocused problem solving techniques. Offers superior oral and written communication skills. Resourceful professional proficient at working with individuals from diverse cultural and socioeconomic backgrounds. Personable and resolution-focused.
2016- To date:
Independent Fraud Consultant, Nairobi
Advise SMEs on establish of fraud prevention activities
Audit Organizations on Financial Fraud alertness and preparedness
Jan 2011- 2015: BARCLAYS OF KENYA.
Responsibilities.
Ensure customer complaints are resolved end to end Logging in and tracking of customers queries/complaints are resolved end to end
Longing in and tracking of customers queries/complaints within an agreed service level agreement
Active fast racking of customers queries/complaints
Effective logging in and resolve of suspicious customer account activities.
Check fraudulent loan applications and report to the frauds management team for follow-up and action
Liaise with the Banking fraud unit for any fraudulent loan applications for action
Provide M.I for fraudulent loan applications
Liaise with employers of the loan applicants to establish authenticity of the applications
Communication of loan statuses for the applicants within the set timelines
2007-2008:
Postgraduate Diploma in Human Resource Part I
1999-2003:
Bachelor of Business Administration (Accounting Option) Second
1994-1997:
K.C.S.E A-(Minus)
1989-1993:
KCPE. 543 Marks Out of 700 Marks
2001-2002:
Maseno University Planning Organization and Administration
Skills Secretary Resources Mobilization Team
1996-1997:
Cardinal Otunga Leadership Skills-Outstanding performance in
Academics and Head Prefect.
