People Operations Manager - Bridge International Academies
(2023-08 - 2025-10)
- Oversee People Operations across all departments, managing onboarding, recruitment, employee relations and ensuring HR Compliance
- Develop and implement HR policies to align with organizational strategy and local labor laws
- Address employee relations issues, resolving conflicts and disciplinary actions to maintain positive and productive work environment
- Ensure compliance with labor laws and employment standards, maintaining up-to-date employee records
- Administration of compensation processes, activities and ensuring proper implementation of payroll and other company procedures
- Collect and analyze data to provide insights on compensation, organization structure, turnover, promotions and other People Operations matters
- Manage job evaluations and salary surveys, ensuring adherence to approved salary bands and Bridge policies to maintain a competitive and equitable employee experience
- Provide feedback on employee satisfaction, address inquiries and collaborate with the People Director and People Group to brainstorm cost effective initiative
- Conduct research on industry trends and practices related to compensation to ensure alignment with market standards
- Coordinate training and communication efforts to ensure the employees understand compensation and benefits policies, including reimbursements and advances
- Oversee the execution of employee benefits programs, including insurance and leave management
- Lead the performance appraisal process for both academy and support staff, ensuring fair and effective assessment
- Administer the employee data management system ensuring accurate and complete employee information
- Create, update and enforce policies and procedures to ensure consistency and legal compliance
- Analyze trends, economy and employment marketplace to identify issues and opportunities to enhance workforce planning strategies
HR Shared Service Lead - Majorel Kenya Limited
(2021-09 - 2023-08)
- Reporting to HR Director in India and Site Head and give reports on HR occurrences on weekly basis
- Assist in the creation, implementation and evaluation of all human resource department policies, procedures, and structures
- In charge of designing and implement effective SOPs
- Performing monthly appraisal and annual anniversary appraisal for agent and non-agent staff in Kenya
- Participate in the HR Audits and ensure all personal files are up to date including background verification and that process and policies are well adhered to
- Respond to employees' and managers queries on HR policies and resolve them in a timely and professional manner
- Preparing weekly reports and provide HR Director and Site Head with information on HRSS performance and ongoing project's
- Verify references and conduct background checks on successful candidates on need basis
- Explain human resources policies, standards, and procedures to employees from time to time to ensure compliance
- Resolve general employee relations issues in a timely and professional manner and ensure fairness and consistency
Human Resource Supervisor - Reliever - Sukari Industry Ltd/Fast Track Management
(2021-02 - 2021-04)
- Reporting to the HR Manager and General Manager and giving reports on HR occurrences on weekly basis
- Coordinating all stages of hiring process including posting job openings, reviewing, screening applications, shortlisting, interviews, backgrounds checks and on-boarding of new employees
- Addressing employee conflicts and complete investigations as required by the management
- Administer the grievance procedures and ensuring disputes are resolved in good time
- Working closely with Sukari Industry HR Manager to administer employee discipline/corrective actions when they arise
- Participate in designing and review of Human Resource and administration policies, rules and regulations
- Design and implement training and development programs for hourly and salaried employees
- Ensure employees have systematically reported working hours and overtime more appropriate for payroll
- Collect and analyse employee overtime and submit to Supervisors, Head of Department, HR Manager and General Manager for approval
- Supervise workers at their workstations within Sukari Industry
- Developing and manage performance reviews for workers in liaison with their supervisors
- Participating in the HR monthly meetings
- Managing workers attendance and ensure applied leave or off days are properly reported and registered in the biometric system at the time office
- Conduct mid-month meetings with the HR Assistants at Sukari
- Supporting in creating, management and sharing of HR related databases and tools
- Assisting Sukari Leadership team in executing various projects arising from time to time
- Work with department to establish employee hiring and contract management for both permanent, contracted, and casual staff
- Compiling overall summary reports (weekly) on leave, overtime, disciplinary, Accidents and submit to relevant departments
- Preparing and maintaining employee files in both hard and scanned copy
- Make weekly and monthly requests of office items needed from time to time e.g. staplers, pins, files etc
- Working closely with office assistant to ensure office cleanliness), also, ensure meal and office tea meets requirements
- In charge of disciplinary and termination and ensure compliance with HR Policies and Labour Laws
- Advise on the development of appropriate organizational structures and processes that meet business needs
- Conduct interviews and review applications to match candidates with job requirements
- Develop and implement hiring strategies to meet the human resources needs of an organization
- Continually maintaining Beehive with employees' new changes and generating overhead reports monthly
- Ensure company recruitment processes support guidelines for equal employment opportunities
- Review the HR templates, contracts, HR Manual and staff handbook to ensure compliance and standardization
- In charge of master payroll – prepare and submit for monthly payroll
- Respond to employee's payroll queries and grievances from time to time
- Custodian and interpreter of company policies
- Plan and monitor my teams' performance on weekly basis
- In charge of maintaining my teams task/project calendar
- Conduct weekly check-ins with my team and consistently support from time to time
Regional Human Resource Coordinator - One Acre Fund
(2016-10 - 2019-12)
- Reporting to the HR Specialist at the Headquarters and then give expertise on any relevant information that may shape the Regional HR Associates strategy and priorities as well as designing HR processes and field level policies
- Manage Regional Human Resource Associates according to the regions allocated and all the responsibilities required of HR to support field operations
- Managing staff recruitment, selection, appointment, development, promotion, discipline and separation
- Coordinating recruitment, staff development & disciplinary maintenance of Regional HR Associates and field staff
- Carrying out semi-annual performance reviews for the Regional HR Associates
Senior Human Resource Associate - One Acre Fund
(2014-10 - 2016-09)
- Validating and ensuring HR processes and policies are delivered consistently and accordingly to guidelines from the headquarters
- Planning and facilitating HR Associates monthly meetings
- Coordinate hiring, and development of staff in Nyanza HQ Office
- Conducting reference checks for selected candidates and ensure all rejected candidates are well informed of their application status
- Offering advisory support on matters relating to staff welfare/ challenges
- Supervising HR Associates in the execution of daily HR activities and provide necessary guidance and advice
- Facilitating HR Associates development trainings
- Providing HR Support to Nyanza Head Quarters staff
- Ensuring maintenance and safe storage of employee records both soft and hardcopies
- Carry out performance reviews for my team in liaison with key stakeholders
- Compile overall summary reports on leave and disciplinary cases and submit to managers
- Support the creation, management, tracking and sharing of HR databases and tools to be used by the HR team
- Support in the handling and approving terminations and disciplinaries
- Ensure compliance with statutory regulations, policies, and address non-compliance
- Compiling summary of performance management data, analyse and share with my manager
- Organizing and participating in the HR Managers Monthly meetings
- Organize and facilitate all Regional HR Associates meetings
- Facilitating high level escalated disciplinary cases handled at the head quarters
- Compiling overall summary reports (quarterly) on leave, disciplinary and submit to HQ HR
- Supporting in creating, management and sharing of HR related templates, databases and tools
- Preparing and updating Regional HR Calendar and sending out reminders to HR Stakeholders
- Planning and developing strategies to ensure Regional HR Associates are supported in executing their duties in the field
- Quarterly review of HR trainings and delivery to field staff
- Providing guidance in the development, interpretation, implementation and review of human resource policies, guidelines, and standards in the field
- Prepare and issue contracts for the new hires
- Assisting Field HR specialist in executing various projects arising from time to time
- Preparing and Monitoring teams Key Performance Indicator
- Managing field HR projects
Office Manager - Headquarter - One Acre Fund
(2014-01 - 2014-10)
Office Manager - Sirisia District - One Acre Fund
(2013-02 - 2014-01)
ICT Teacher/Office Administrator - Pamus Teachers Training College
(2012-01 - 2013-01)
DBSC Consultant/ICT Trainer - KIE – DBSC
(2008-07 - 2009-09)
