Deadline-driven Salesperson in Retail sales.
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I am a committed team player, passionate, focused and target oriented individual who is dependable, responsible, with an excellent eye for detail and enjoys being part of successful and industrious team. I possess10 years experience in Sales, Marketing and PR departments with the ability to deliver quality results in all mentioned departments in an organization.
Branch Manager,
Responsibilities,
Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions.
Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.
Seek ways to better promote the store, the product line and service within the store.
Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with warehouse to ensure maximum efficiency in meeting sales goals.
Implement cross-training of employees and Assistant Managers to maintain productivity at all times.
Manage all controllable costs with a view to maintaining profitability.
Ensure the store remains clean and presentable at all times.
02/2015 - 04/2020. Backmart Merchant Ltd
Branches Supervisor,
Responsibilities.
Manage retail staff, among which includes people working on the floor, and the cashiers
Meet financial goals by analyzing variances; initiating corrective actions in preparing an annual budget;
formulating pricing policies and scheduling expenditures
Make sure pricing is correct
Work on store displays
Attend trade shows in order to identify new services and products
Recruit, Coach, counsel, discipline and train employees
Evaluate self-on-the-job performance, as well as other staff
Identify market trends that appeal to customers
Ensure products are clean and ready to be displayed
Approve contracts with store vendors
Maintain inventory and ensure items are in stock
Analyze financial statements in order to enhance profit making opportunities
Ensure promotions are accurate and in tune with company’s standards
Utilize computers to record sales figures, for data analysis and forward planning
Make sure that health and safety measures are met
Monitor local competitors
Ensure that hours of operation are in compliance with local laws
Maintain health and safety measures and store’s cleanliness
Organize and distribute staff schedules
Preside over staff meetings
Help, drive, motivate, and encourage retail sales staff to achieve sales targets
Handle customer complaints, issues and questions
Nov 2012-July 2014 Victoria Courts
Corporate Sales Manager/Assistant Branch Manager
Lead and manage corporate sales representatives’
Plan and coordinate execution of all internal and external sales events including sales campaigns, account reviews, activations and daily, monthly and annual sales meetings
Responsible for the establishment of annual, quarterly and monthly sales targets in coordination with the Company’s business plan
Develop new strategies, tactics and plans for future growth of the Company’s subscriber base in consultation with marketing team
Responsible for establishing, maintaining and improving relationships with clients ensure maximum exposure and increase revenue.
Represent the company’s business policies in various conferences, trade fairs, and networking events to attract more and more subscribers
Coordinate the sales operations with all the other departments in the company
Effectively communicate the company’s value proposition through proposals and presentations
Aug ‘09 – 01/2012 Polmerk Limited Sales Associate
Visiting various supermarkets to maintain point of sale.
Ensuring that there is enough stocks in the outlets.
Contacting prospects who have responded to an advertising or direct marketing campaign.
Contacting existing customers and new prospects to attempt to sell products or services.
Handling repeat orders of low-value products from existing customers.
Offer customers additional products or services when they call to place orders
Calling customers to check their details and update contact records.
Informing customers know about new products or promotions
Dealing with the inquiries.
Team up with co-workers to ensure proper customer service
Building productive trust relationships with customers
Complying with inventory control procedures
Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
May ’07 - ‘09 nyaga stock brokers
Cash and cheque booking.
Customer service duties.
Bank and cash reconciliation.
Immobilization of shares certificates.
Updating clients on the trends of the treasury bills and bonds
Jan ’06 – ’07 Standard Chartered Bank
Prospecting, anticipating and crossing sales leads efficiently and effectively.
Increasing share of wallet by cross selling personal banking products.
Implementing strategies and programs that achieve set goals and other performance targets.
Organizing and holding company presentations.
Proactively working with team members to deliver team targets.
Jan ’05 – ‘06 Jamhuri Express
Developing, implementing and monitoring of appropriate marketing strategies
Developing effective market intelligence tactics and continually establishing reliable data on competitor’s information.
Managing the production and content of the magazine to increase positive image.
Acting as a key point to contact internally and externally for press relations activity.
Agree targets and take accountability for overall achievement of performance objectives.
Create a mutual understanding between the organization and the clients
2003-2004 Air Travel and Related Studies Institute
Diploma in Broadcast Journalism Mass Communication
Diploma in Sub-editing
2001-2002 Consolata Institute of Communication and
Technology.
Diploma in news paper writing and reporting.
Diploma in freelance and feature writing.
1995-1998 Kangubiri Girls High School
Kenya Certificate of Secondary Examination (KCSE)