Faith Munga

Experienced AI Data Annotation and Content Labeling Specialist with 7+ years of experience in search relevance evaluation, AI training data annotation, and quality assurance. Skilled in content sorting, tagging, image annotation, fact-checking, and instruction following for machine learning datasets. Strong experience evaluating AI outputs, performing query intent analysis, and ensuring high-quality labeled data through structured guidelines.

Proven ability to maintain accuracy above 95% in large-scale remote annotation environments.

AI Data Annotator at TELUS (Sonic Project phase 1)

Content labeling, tagging, and search relevance evaluation using structured TELUS guidelines

• Performed content labeling, tagging, and search relevance evaluation using structured TELUS guidelines
• Reviewed AI-generated outputs for accuracy, relevance, and instruction compliance
• Conducted basic fact-checking using the provided reference information
• Ensured consistency and high-quality annotation across datasets
• Identified edge cases and inconsistencies in AI outputs

AI Data Annotator at CloudFactory (2021-01 – 2024-07)

Multilingual data annotation and search relevance evaluation for AI training

• Annotated multilingual datasets (English and Swahili) for AI training
• Performed search relevance evaluation and content classification tasks
• Completed ranking and pairwise comparison tasks
• Maintained over 95% accuracy in high-volume annotation workflows
• Identified inconsistencies and edge cases in AI outputs

Data Annotator at Data Annotation 4U (2024-01 – 2025-07)

Text and image dataset labeling for machine learning models

• Labeled text and image datasets for machine learning models
• Performed structured tagging and classification tasks
• Conducted ranking and comparison evaluations
• Ensured data quality and strict guideline compliance

AI Data Annotator / Trust & Safety Evaluator at Glassdoor (2020-01 – 2026-01)

AI-generated content evaluation for relevance, accuracy, and compliance

• Evaluated AI-generated content for relevance, accuracy, and compliance
• Performed content moderation and basic fact-checking
• Ensured adherence to safety and quality standards
• Worked in secure remote AI evaluation environments

Bachelor of science in computer science – Nairobi University