CASE MANAGEMENT MANAGER & CUSTOMER SERVICE
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An ICT, Call center and Customer service professional and Having worked in Call Center for more than 5year I possess excellent numerical and data entry skills along with a comprehensive understanding of handling inbound and outbound calls in a timely manner while following laid down procedures .I possess good communication skills both written and spoken and I can handle challenges and pressure of work effectively. Looking forward to work in a challenging and dynamic environment in order to develop existing skills, attain new ones and gain experience for organizational development and personal career growth.
An ICT, Call center and Customer service professional.
Currently working as case management Manager at Mogo Kenya Limited and having work for more than 5years working experience in call center and customer service department .
2014-2016-Diploma in Information Communication and Technology-Kabete National Polytechnic
2009-2102-Kenya Certificate of Secondary Education -Chelilis Girls Secondary school.
2000-2008-Kenya Certificate of Primary Education -Togomin Primary School