Customer Service Professional 3+ Years experience
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I am a customer service executive with 3+ years of experience. I also have one year experience in order fulfillment and logistics in fmcg industry. I have passion for photography and videography. I enjoy collaborating with colleagues to achieve set goals while maintaining my focus to give the best and build a strong work relationship with colleagues, client and stakeholders.
With over 6 years of experience in the customer service, fulfillment industry and sales, I have honed my skills in efficient management, problem-solving, and collaboration. I have implemented new systems and streamlined processes that resulted in increased productivity and customer satisfaction ratings. As a sales representative, I consistently met and exceeded sales targets while building strong relationships with clients.
I am a dedicated and customer-focused professional with exceptional problem-solving skills. I have consistently delivered excellent results and contributed to the success of the teams I work with. As a collaborative team player with excellent communication and interpersonal skills, I am confident that I can make valuable contributions to your organization's growth and success.
Certificate in basic IT from Cap Youth Empowerment Institute.
Certificate in Life skills, web research
Certificate in Fundamental in Digital marketing